Salsify is hiring a
Implementation Consultant

Summary

The job is for an Implementation Consultant at Salsify, a fast-paced company specializing in commerce infrastructure. The role involves leading customers to adopt and expand the use of Salsify's products, working with various teams, and ensuring successful user adoption and overall long-term success.

Requirements

• Experience navigating the complexities large enterprise clients face when launching a new platform
• Passion for making customers successful and excited to work in a customer-centric environment
• Experience problem solving and can take different approaches to all sorts of challenges, whether they be technical, organizational, internal, customer, or personal
• Curiosity and willingness to learning with the ability to quickly grasp and make effective use of knowledge
• Thoughtfully communicates new concepts to diverse audiences and adapt to changing circumstances
• Confidence driving solutions to challenging customer or internal situations autonomously and understand when to raise risk and inform relevant stakeholders

Responsibilities

• Lead the technical consulting and configuration component of multiple concurrent time and materials projects
• Partner with Project Managers to deliver projects on time, within scope, and budget
• Develop a deep understanding of customers’ existing business models and processes to implement Salsify in the most effective, efficient, and creative ways to ensure successful user adoption and overall long-term success with our products
• Work cross-functionally with Customer Success Managers, Project Managers, Account Managers, and other teams to ensure customers are set up to achieve established metrics/goals
• Drive a consistently positive experience with internal and external stakeholders by guiding and bringing others along

Preferred Qualifications

Proficiency integrating data source systems such as PIMs or ERPs with eCommerce platforms is a bonus

Benefits

Salsify does not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status