Remote Implementation Specialist

Summary

Join Rosetta Stone as an Implementation Specialist and deliver high-quality professional learning sessions to customers in universities and large global organisations based in Europe and Morocco.

Requirements

• Bachelor’s degree
• Fluent in English, French, and Arabic
• 5+ years of experience supporting implementation initiatives in universities, large global organisations, or ministries
• Exceptional presentation skills
• Excellent interpersonal skills - dynamic, enthusiastic, upbeat individual who connects well with others and has a positive, collaborative attitude
• Organised, methodical, and detail-oriented; ability to prioritize and effectively manage multiple projects and tasks concurrently, from start to finish
• Ability to work both independently and as part of a team
• Self-starter and quick learner with a passion for language learning
• Strategic thinker and problem-solver
• Must live close to a major airport

Responsibilities

• Provide exceptional customer support to universities and large global organisations as they implement Rosetta Stone
• Collaborate with customers to develop a custom implementation plan that aligns with their objectives and ensures a successful implementation
• Deliver high-quality live and virtual professional development to administrators, executives, and language learners
• Travel to lead professional learning sessions and provide implementation support – up to 50% possible travel within Europe and Morocco
• Use data to drive decision-making and increase customer engagement and usage of Rosetta Stone
• Partner with the sales team to effectively manage and grow customer relationships