Remote Implementation Specialist
Teachers Pay Teachers
πRemote - Worldwide
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Job highlights
Summary
Join Rosetta Stone as an Implementation Specialist and deliver high-quality professional learning sessions to customers in universities and large global organisations based in Europe and Morocco.
Requirements
- Bachelorβs degree
- Fluent in English, French, and Arabic
- 5+ years of experience supporting implementation initiatives in universities, large global organisations, or ministries
- Experience working in multicultural teams with deep knowledge and experience in the Middle East and Africa Regions
- Exceptional presentation skills
- Excellent interpersonal skills - dynamic, enthusiastic, upbeat individual who connects well with others and has a positive, collaborative attitude
- Organised, methodical, and detail-oriented; ability to prioritize and effectively manage multiple projects and tasks concurrently, from start to finish
- Ability to work both independently and as part of a team
- Self-starter and quick learner with a passion for language learning
- Strategic thinker and problem-solver
- Must live close to a major airport
Responsibilities
- Provide exceptional customer support to universities and large global organisations as they implement Rosetta Stone
- Collaborate with customers to develop a custom implementation plan that aligns with their objectives and ensures a successful implementation
- Deliver high-quality live and virtual professional development to administrators, executives, and language learners
- Travel to lead professional learning sessions and provide implementation support β up to 50% possible travel within Europe and Morocco
- Use data to drive decision-making and increase customer engagement and usage of Rosetta Stone
- Partner with the sales team to effectively manage and grow customer relationships
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