Sales Development Representative (Inbound)

Summary

Join Bitwarden's all-remote team as an Inbound Sales Development Representative (SDR) based in Europe or the UK, working as a full-time contractor. As a Product Specialist, you'll be the first point of contact for potential customers, developing a deep understanding of the sales process and initiating new relationships. You will manage inbound sales pipelines, qualify leads, identify client needs, and suggest solutions. This role requires 1-3 years of relevant experience in technology/SaaS, strong communication skills, and problem-solving abilities. A 4-year degree is preferred. Bitwarden offers a supportive and collaborative remote work environment with opportunities for professional development.

Requirements

• 1 - 3 years of relevant experience in the technology / SaaS space
• Strong written and verbal communication skills with the ability to quickly articulate technical information concisely
• Effective problem-solving abilities, coupled with strong time management, and organizational skills
• Innovative thinker who thrives in a dynamic and evolving environment
• Collaborative team player willing to share best practices and learn from others
• Demonstrates persistence, resilience, and a proactive approach to issue resolution

Responsibilities

• Proactively respond to inbound sales inquiries from potential customers and partners
• Manage and maintain both an inbound sales pipeline ensuring optimal lead and prospect qualification
• Identify and respond to potential client’s needs and suggest appropriate solutions
• Follow the sales playbook to guide sales leads through an Account Executive-led buying process
• Adhere to service-level agreements on lead response time and follow-up intervals

Preferred Qualifications

• A 4-year degree or equivalent is preferred
• Previous experience as a Sales Development Representative
• Experience using a CRM tool such as HubSpot or a similar engagement tool
• Experience using prospecting tools like LinkedIn Sales Navigator, ZoomInfo, or similar, particularly in Enterprise B2B environments

Benefits

• Work remotely with motivated and supportive team members across the world and take part in productive and fun meetups
• Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development