Inbound Sales Development Representative

Summary

Join Swoogo as an Inbound Sales Development Representative and leverage your exceptional communication skills to build relationships with event professionals. You will manage incoming leads, qualify prospects, and nurture pre- and post-webinar relationships. This role involves representing Swoogo at industry events, partnering with marketing and partnership teams, and consistently exceeding monthly and quarterly targets. You will need 1-3 years of sales experience, strong communication skills, and a positive attitude. The ideal candidate will have B2B SaaS experience and an understanding of the events industry.

Requirements

• 1-3 years experience in sales
• Understand how to run discovery calls, maintain prospect engagement, and schedule next steps
• Self-starter and problem solver
• Love the thrill of building a relationship and getting a prospect excited to learn more
• Target focused and detail oriented
• You are a team player with an entrepreneurial spirit
• You have a growth mindset
• Excellent time management skills
• A positive can do attitude
• Excellent written and verbal communication skills

Responsibilities

• Manage all incoming leads from various channels, including website forms, chat, industry events and webinars
• Qualify leads to identify the best fit for our solutions and seamlessly connect them with the right internal team
• Manage our chatbot, ensuring a smooth and informative experience for every visitor
• Be the voice of Swoogo, answering questions, providing resources, and capturing valuable leads
• Nurture pre-webinar relationships and follow up with post-webinar attendees. Turn passive viewers into engaged customers through targeted messaging and personalized outreach
• Represent Swoogo at industry and partner events, building lasting relationships with our future customers
• Tracking your progress, analyzing results, and using data to continually refine your approach
• Partner with Marketing and Partnership teams to execute on joint campaigns
• Become an expert in the discovery process, helping to solve challenges of our prospects
• Manage a clean and accurate pipeline at all times
• Consistently exceed your monthly & quarterly targets
• Lead a consultative sale by becoming an expert in both the event industry and the Swoogo product
• Proactively share stories, wins, and losses with the sales team to better understand what works and what doesn’t

Preferred Qualifications

• Experience working in B2B SaaS
• Experience using CRMs (ie Salesforce, Hubspot)
• Understanding of the events industry
• Formal training on solution based selling methods