Inbound Sales Specialist

Summary

Join iKhokha as an Inbound Sales Superstar and contribute to the growth of this fast-growing Fintech company in Africa. You will play a pivotal role in driving revenue by selling card machines and enhancing customer experience. Key responsibilities include closing sales, making cold and warm sales calls, meeting daily KPIs, ensuring timely application submissions, and effective client communication. The ideal candidate will possess 1-2 years of call center experience, 2-4 years of sales experience, and business-to-business sales expertise. iKhokha offers a hybrid work model, competitive remuneration and benefits, including medical aid and group risk contributions, study leave, on-demand learning, and a collaborative work culture.

Requirements

• Completed Matric/Grade 12
• 1-2 years call centre experience
• 2-4 years sales experience
• Business to business sales expertise
• Knowledge of sales techniques, excellent communication skills, and proficiency in Microsoft Applications
• Experience in using a CRM tool

Responsibilities

• Drive revenue growth for iKhokha and contribute to the expansion of our customer base
• Close sales and elevate customer experience to new heights
• Make cold sales calls from databases and/or lists/referrals
• Make sales calls from warm leads from various marketing channels and activities
• Ensure daily KPIs are met
• Meet daily talk time and dials
• Meet SLAs for every client
• Ensure all applications are complete and submitted timeously
• Liaise with clients and other departments within the business to ensure the client is serviced timeously
• Ensure communication with all clients on all platforms is done timeously

Preferred Qualifications

Previous exposure to Hubspot

Benefits

• Work in a high-growth company with tangible results you're accountable for
• Enjoy hybrid, remote, and in-office work models
• Competitive remuneration and benefits, including reduced Gap cover rates. Medical Aid and Group Risk scheme contributions
• Visionary leadership
• Seize the opportunity for study leave
• Access to on-demand learning at your fingertips
• Experience a friendly, collaborative culture with a team of all-round-lekker humans
• If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista