Inside Sales Representative

Summary

The job is for an International Inside Sales Representative at Future Tech Enterprise, Inc. The role involves servicing and interacting with customers and vendors, providing customer support, and handling operational issues, projects, and contracts. The position is full-time, remote, and the work hours are expected to be 2:30p -11:30p IST.

Requirements

• Excellent English communication skills – writing and speaking (French is a plus)
• 1-3 years’ business-to-business related, experience
• Bachelor's degree in business or marketing preferred
• Must excel in a fast-paced environment, focused on driving customer satisfaction
• Solid problem-solving acumen and skill
• Self-driven, motivated, and extremely detail-oriented
• Strong organizational and PC skills
• Ability to work remotely

Responsibilities

• Professionally interacting with customers on operational issues, projects, and contracts, handling routine matters with vendors and liaising with internal departments
• Building excellent relationships with customers and vendors
• Preparing quotes, proposals, special bid pricing, and deal registrations
• Processing orders
• Escalating critical issues and providing timely updates to customer and management
• Tracking orders and returns

Preferred Qualifications

• ERP or SAP experience, AS400 a plus
• Knowledge of servers, storage, basic networking, and computer distribution channels a plus, but not required