Inside Sales Representative

Summary

Join RQM+, a leading MedTech service provider, as an Inside Sales Representative. You will be responsible for growing the sales pipeline, generating revenue, and nurturing leads. This role involves collaborating with various teams, understanding client needs, and providing suitable solutions. You will manage industry data, follow up on leads, and maintain client accounts in CRM systems. The position requires a chemistry background, sales experience (preferably in the medical device industry), and strong communication and computer skills. RQM+ offers a rewarding work environment with an industry-leading compensation package and a focus on work-life balance.

Requirements

• Bachelor’s degree
• Hands on chemistry experience
• 0-2 years of experience in inside sales, lead generation, or sales, preferably in the medical device, life science, healthcare, or related industry
• Self-starter
• Ability to work independently and as part of a team
• Strong customer service and an ability to understand client needs
• Strong computer skills, including experience with data management and proficiency in MS Excel, Word, and PowerPoint
• Discretion and commitment to maintaining confidential information
• Good interpersonal skills and a collaborative approach
• Results-oriented with a strong sense of urgency
• Ability to communicate effectively, both orally and in writing with co-workers, management, and external clients
• Detail-oriented and organized with strong analytical and time management skills
• A flexible and positive “can do” approach to delivering results

Responsibilities

• Build and grow the sales pipeline and supply revenue-generating opportunities to Business Development
• Manage industry data (through Zapyrus) and work with Business Development to analyze client information and trends to identify sales reach-out opportunities
• Follow-up on and qualify sales leads through various channels, including phone, email, and online
• Research and explore the prospective customer’s needs and identify and advise of solutions (products, services) to best meet the customer’s needs and requirements
• Nurture potential client opportunities through scheduled, relevant follow-up and communications, leveraging RQM+ marketing materials and collateral
• Warm transfer clients, at Prospect stage, over to Business Development
• Document outbound/inbound activity and maintain client accounts and contact information in customer relationship management (CRM) systems and other sales databases
• Work closely with business development, marketing, and proposals team to ensure seamless customer experiences
• Develop and maintain knowledge of the latest market trends and RQM+ products and service offerings
• Share feedback with team members to enhance overall sales effectiveness

Benefits

• Industry leading compensation package
• Focus on work life balance
• Ongoing learning and development