Inside Sales Representative

Summary

Join Smartsheet's sales team as an Inside Sales Representative and contribute to increasing software sales and driving account expansion. You will engage leads, develop new opportunities, build executive awareness, and balance solution-based sales with high-transactional business. This role requires 1-3 years of sales experience in software or technology, strong communication skills, and proficiency with various sales tools. Smartsheet offers a comprehensive benefits package including fully paid health and life insurance, paid time off, parental leave, professional development opportunities, and teleworking options. The ideal candidate is passionate about technology, resilient, and driven to exceed sales quotas. Smartsheet values diversity and inclusion, encouraging applications from individuals with diverse backgrounds.

Requirements

• 1-3 years of sales experience, ideally in the software or technology sector
• 1+ year experience managing and maintaining customer relationships in a B2B environment
• Aptitude to manage numerous requests and time demands concurrently, while achieving production goal from assigned territory or set of accounts
• Ability to prospect for cross-selling and up-selling potential within existing book of business
• Knowledge of LinkedIn, ZoomInfo, Salesforce, Docusign, Outreach, Tableau
• Passion for working with new technologies and technical concepts
• Ability to deal well with adversity; remaining driven and resilient
• Excellent written and oral communication skills, B2 English Proficiency Level or higher

Responsibilities

• Exceed software and services sales quotas
• Engage and qualify inbound leads and inquiries
• Develop and prospect new opportunities with existing customers in your territory
• Build executive awareness, sales pipeline, and bookings growth within your territory
• Balance both solution-based sales processes along with high transactional business
• Track and utilize key metrics in order to forecast sales opportunities
• Maintain accurate records in Salesforce leveraging MEDDICC qualification guidelines
• Other duties as assigned

Preferred Qualifications

Degree in Publicity, Marketing, Sales or Business Administration preferred or relevant work experience in sales

Benefits

• Fully paid Health & Life insurance for full-time employees and family members
• Monthly stipend to support your work and productivity
• Asociacion Solidarista with employee and employer contributions as well as potential alliances with entities such as universities, gyms, etc
• 12 days paid Vacation + Flexible Time Away Program
• 20 weeks fully paid Maternity Leave
• 12 weeks fully paid Paternity/Adoption Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to LinkedIn Learning online courses
• Company Funded Perks including a counseling membership and your own personal Smartsheet account
• Teleworking options from any registered location in Costa Rica (role specific)