Remote Inside Sales Representative

Summary

Join a global, Microsoft-centric Managed Services Provider as an Inside Sales Representative (SDR) and work remotely for a US-based company. You will generate and qualify leads, building a strong pipeline for the sales team. This role involves outbound sales activities, including cold calling and email outreach, requiring excellent communication and interpersonal skills. You will qualify leads, schedule meetings, and maintain detailed records in a CRM. Success is measured by key performance indicators like call volume and appointment setting. The position offers a competitive salary and the flexibility of remote work.

Requirements

• Excellent verbal and written communication skills
• Excellent sales and customer service skills with proven negotiation skills
• Strong interpersonal skills, with the ability to engage targeted prospects effectively
• Persistence and the ability to handle rejection, as outreach efforts may involve cold calling and high call volume
• Excellent organizational and time management skills to manage multiple leads and tasks simultaneously
• Familiarity with CRM tools, lead management software, and sales automation technology
• A goal-oriented mindset is often evaluated based on lead conversion and appointment setting metrics
• Adaptability and a willingness to learn about the company's products or services, as well as the market and industry
• Bachelor's degree in Business, Business Administration, or related field
• Comparable record of sales leadership experience required

Responsibilities

• Research and identify potential leads and target prospects within a defined market or industry
• Utilize various sources, including online research, social media, and business directories, to compile lists of targeted prospects
• Conduct outbound sales activities, such as cold calls, emails, and social media outreach, to initiate contact with potential leads
• Craft compelling messages and scripts to engage prospects and pique their interest
• Build name recognition to help increase contact rates
• Engage in conversations with prospects to assess their needs, challenges, and interest in the products or services
• Qualify leads based on predefined criteria, including users, service offering, need, and timeline
• Schedule meetings for qualified leads with the outside sales team
• Ensure that all appointments meet the established criteria for a sales-qualified lead
• Maintain regular follow-up with leads not ready for immediate engagement, nurturing them over time and tracking their progress
• Maintain accurate and up-to-date records of all lead interactions and information in the CRM platform
• Provide regular reports and updates on calls, emails, lead generation activities, conversion rates
• Stay informed about industry trends, competitor activities, and changes in the target market to adapt outreach strategies
• Achieve key performance indicators: 80+ calls per day to decision makers; 2-4 first time appointments per week, etc

Preferred Qualifications

At least one year of sales experience is preferred

Benefits

• Competitive salary
• This is a full-time, long-term position
• The position is immediately available and requires entering into an independent contractor agreement
• Work from home
• Monday through Friday, 8am to 5pm (+/- 2 hour accepted) - CST
• Additional perks