Inside Sales Representative I

Summary

Join the TSS Family of Companies, a leading provider of environmental monitoring solutions and testing services, as an Inside Sales Representative. This role focuses on expanding our national presence by qualifying leads and managing inbound/outbound contact with clients nationwide. You will prioritize sales initiatives, manage customer prospects using a CRM system, educate and sell to customers, and achieve monthly sales goals. Excellent organizational, computer, and phone skills are essential. This is a fantastic opportunity to join a new national sales team while retaining and growing an existing customer base.

Requirements

• Requires a High School Diploma or equivalent and 2+ years of experience in sales, strategic customer relationship management, or other related experience
• A combination of education, experience and training may meet requirements
• Track record of successfully managing service support contracts, subscriptions, or other related services
• Excellent interpersonal skills, strong verbal, and written communication skills
• Ability to independently prioritize and organize work to meet deadline
• Ability to handle multiple tasks simultaneously and adapt quickly to an ever-changing environment
• Energetic and positive attitude
• Knowledge and experience utilizing Microsoft Office suite

Responsibilities

• Prioritize and execute day-to-day sales and marketing initiatives consistent with regional and corporate sales and marketing strategies
• Own and manage a pipeline of customer prospects with the support of a Customer Relationship Management (CRM) system to stay organize
• Successfully educate, strategize, and sell to customers through email, inbound, and outbound calling
• Become knowledgeable in the full suite of company service offerings and adapt recommendations quickly to suit client needs
• Achieve and consistently exceed monthly sales goals
• Deliver superior customer service on all inbound and outbound calls and email
• Other duties as assigned

Preferred Qualifications

• A bachelor’s degree is considered a plus
• Experience specifically selling/supporting customer relationships for support service solutions is a plus
• Experience using Salesforce or a similar Customer Relations Management (CRM) system to document productivity, report pipeline expectations, and uncover opportunities

Benefits

• Salary range of $50,000 - $66,000 annually (On target earnings with commission: $71,428 - $94, 285)
• (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with industry data)
• Medical, vision, and dental insurance
• 401(k) plan with a company matching contribution
• Long-term disability, short-term disability, and life insurance
• Competitive Paid Time Off (PTO) and company paid holidays