Inside Sales Specialist

Summary

Join TuneCore as a results-driven Inside Sales Representative, focusing on client conversion and revenue generation. You will identify and convert high-value artists into paid TuneCore clients, onboard them to the success program, and transfer their catalogs to the TuneCore platform. Responsibilities include lead generation, client acquisition, sales process management, relationship building, collaboration with cross-functional teams, sales reporting, onboarding support, and staying current on industry trends. The ideal candidate will have 3+ years of sales experience, preferably in the music industry, and excellent communication and tech skills. You will be a self-starter, goal-oriented, and a collaborative team player. This client-facing role offers a competitive salary and a comprehensive benefits package.

Requirements

• Sales Experience: 3+ years of proven success in sales, preferably in the music industry, digital services, or tech. Experience in customer acquisition and closing deals is a must
• Client Acquisition Focus: Strong track record of building and converting leads into customers, particularly in B2B or B2C environments
• Excellent Communication Skills: Exceptional verbal and written communication abilities with the confidence to pitch TuneCore’s services to a wide range of potential clients
• Tech-Savvy: Highly proficient with CRM software (e.g., Salesforce, Zendesk), sales enablement tools, and digital content management platforms. Ability to quickly adapt to new technologies
• Sales Motivation & Goal-Oriented: Self-starter with a results-driven mindset and the ability to meet and exceed sales quotas consistently
• Problem-Solving & Objection Handling: Ability to handle objections and find creative solutions that meet clients’ needs while closing sales
• Collaborative Team Player: Comfortable working across different teams (Sales, Marketing, Artist Success/Support) to optimize client engagement and ensure successful outcomes
• Industry Knowledge: Understanding of the digital music distribution space, streaming platforms, and challenges faced by independent artists. Familiarity with music metadata and industry trends is a plus

Responsibilities

• Lead Generation & Sales Development: Identify and qualify existing and new high-value and high potential TuneCore artists through targeted outreach, networking, and research
• Client Acquisition: Engage with prospective clients, present TuneCore’s services, and convert leads into paying customers
• Sales Process Management: Manage the full sales cycle from lead generation to deal closure, ensuring a seamless transition from sales to onboarding
• Relationship Building: Build strong, long-term relationships with key decision-makers at independent record labels, independent artists, and other stakeholders in the music industry to foster growth and retention
• Collaboration with Cross-Functional Teams: Work closely with the Artist Success and Support, Marketing, and Operations teams to develop tailored sales pitches, marketing materials, opportunities and sales strategies that meet the needs of target clients
• Sales Reporting & Analytics: Track and report on sales activities, including lead conversion rates, revenue generation, and account performance. Analyze sales data to refine strategies and optimize results
• Onboarding Support: After closing sales, collaborate with the Artist Success/Support team to ensure smooth onboarding and ensure clients are set up for success with TuneCore’s platform and services
• Market & Industry Insights: Stay current on industry trends, competitor offerings, and emerging music distribution technologies to better address client needs and drive sales strategies

Preferred Qualifications

• BA/BS Degree preferred
• Knowledge of the digital distribution and the digital music space, and common issues facing music professionals preferred
• Knowledge and experience in social media platforms
• Proactive, energetic attitude with a desire to work in a results-oriented environment

Benefits

• Paid Time Off including vacation, holidays, paid bereavement, unlimited paid sick days, and company-wide week off between Christmas and New Years—every employee needs time to take care of themselves and their family
• ���Wellness Fridays” year-round (close at 1pm on Fridays)
• Universal Paid Parental Leave for both parents - because we know your newest family member(s) deserve your undivided attention
• Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment - your health comes first
• 401k match - an investment in your future
• Company wide events, outings and volunteer days – we have team spirit and know how to have fun!
• Hybrid Work - employees have the option to work primarily remotely and work from the office 7 days per month on a flexible schedule organized at the department level, in accordance with Company policies
• Learning and development opportunities and career development training – we believe in promoting and growing our leadership from within the company and proactively invest in our people
• Free distribution subscription for employees – so you can experience the magic of releasing music worldwide (and give us valuable feedback!)