Inside Sales Specialist

Summary

Join Kiva Sales & Service (KSS) as an Inside Sales Representative and develop existing accounts while securing new clients in assigned markets. This role demands expertise in KSS's product line, exceptional customer service, and strong communication skills. You will collaborate with sales, marketing, and technology teams to achieve ambitious sales targets. The position is fully remote but requires daily on-camera presence for meetings. The ideal candidate possesses at least two years of sales experience in cannabis or wine & spirits, experience managing a large account portfolio, and proven success in high-volume communication. A competitive hourly rate plus bonus is offered.

Requirements

• Minimum of 2 years sales experience in cannabis and/or wine & spirits
• Experience in managing a territory/portfolio of up to 150 accounts
• Hyper-organized and detail-oriented, able to juggle many tasks at once
• Experience providing excellent customer service
• Must be proficient in using Google Suite
• Proven experience handling high volume incoming sales calls, emails, text messages
• Must display excellent communication skills both verbal and written

Responsibilities

• Manage a portfolio of 100+ accounts and a sales route across multiple states (Midwest and East Coast)
• Schedule and conduct virtual meetings to develop your assigned territory with the goal of increasing sales revenue for both KIVA and our Supplier Brands
• Proactively manage and respond to a high volume of customer requests via email/text/phone
• Team with our Supplier Brands to build strategies, a sales pipeline and achieve quarterly KPI’s
• Manage E-comm orders (Leaflink)
• Become in-house expert with company’s ERP
• Cross pollinate with internal teams to improve sales flow
• Generate and develop a sales pipeline
• Source new opportunities through outbound prospecting strategies

Preferred Qualifications

• Call center experience ideal!
• ERP experience is a plus
• Experience working with well recognized brand name company strongly preferred

Benefits

• $33 - $35 an hour
• Pay rate plus bonus!
• As an Inside Sales Representative you will be fully remote, with that being said it is mandatory to be on camera daily for external and internal meetings
• This position will require that your comfortable conducting virtual video sales pitches and demos with your camera on at all times