Internet Sales Specialist

Summary

Saguaro Harley Davidson is seeking an Internet Sales Specialist with experience in e-commerce motorcycle and powersports sales to manage leads, confirm appointments, communicate effectively with customers, and perform other job-related duties. The ideal candidate should have a minimum of 1 year of experience in a Sales BDC or Retail Sales Environment and 1 year of experience handling e-commerce sales leads. Benefits include healthcare, dental, vision insurance, life and disability insurance, vacation/PTO plan, employee discounts on purchases, a dedicated leadership team who supports and cares for employees, the opportunity for growth and a solid long-term career, generous pay while you learn, performance-based incentive plan on appointment shows and sales, and more.

Requirements

• Minimum of 1 year experience in a Sales BDC or Retail Sales Environment
• Minimum of 1 year experience handling e-commerce sales leads
• Outstanding communication skills both verbal and written (including exceptional email skills)
• Energetic and Outgoing Personality
• Ability to work full time, on-site, Tuesday - Saturday
• Professional, Pleasant, Friendly Demeanor
• The willingness to follow up, and follow-up again, with customers (Persistently Patient)
• Internet savvy, great computer skills, and exceptional organizational skills to keep track of all leads
• Familiarity with and interest in powersports vehicles

Responsibilities

• Manage incoming phone calls and internet leads with requests about powersports vehicles
• Confirm sales appointments and perform long-term follow-up on all unsold customers
• Sell' Appointments - The goal is to get guests in the showroom to see the vehicle they are interested in and discuss purchase options with a sales associate
• Respond with courtesy, honesty, accuracy and professionalism - If you cannot answer the question, make an honest effort to ensure you get the answer from the right source (no matter what they need)
• Communicate effectively with customers according to their preferred method of communication (phone, email, text) with exceptional email/writing skills
• Customer follow up and retention- Follow up with all unsold prospects daily and stay in contact with sold customers
• Keep abreast of incoming inventory and be able to operate software to locate our vehicles quickly and efficiently
• Data Entry - Maintain accurate and thorough customer information and all interactions with guests into the CRM
• Perform other job-related duties as assigned

Preferred Qualifications

• Previous Automotive or Powersports internet sales experience strongly preferred
• Experience utilizing CRM systems such as Eleads, desired

Benefits

• Healthcare, Dental, & Vision Insurance (we pay a very generous portion of the employees medical premium!)
• Life and disability insurance
• Vacation/PTO Plan
• Employee discounts on purchases
• Dedicated leadership team who supports and cares for employees
• The opportunity for growth and a solid long-term career...we promote from within!!
• Generous $16 per hour pay while you learn PLUS performance-based incentive plan on appointment shows and sales enabling you to make a great living!