Internet Sales Specialist

Summary

RideNow Powersports Concord is seeking an Internet Sales Specialist with exceptional communication skills, e-commerce sales leads handling experience, and knowledge about powersports vehicles. The job involves managing incoming calls and internet leads, data entry, customer follow-up, and other duties as assigned. Benefits include healthcare, dental, vision insurance, life and disability insurance, generous vacation/PTO plan, employee discounts on purchases, a dedicated leadership team, the opportunity for growth and a solid long-term career, generous training pay for 60 days, commission-based pay, and more.

Requirements

• Minimum of 1 year experience in a high volume call center environment
• Minimum of 1 year experience handling e-commerce sales leads
• Outstanding communication skills both verbal and written (including exceptional email skills)
• Energetic and Outgoing Personality
• The willingness to follow up, and follow-up again, with customers (Persistently Patient)
• Internet savvy, great computer skills, and exceptional organizational skills to keep track of all leads
• Familiarity with and interest in powersports vehicles

Responsibilities

• Manage incoming phone calls and internet leads with requests about powersports vehicles
• Confirm sales appointments and perform long-term follow-up on all unsold customers
• Answer incoming calls & respond to internet inquiries promptly with courtesy, honesty, accuracy and professionalism
• Communicate effectively with customers according to their preferred method of communication (phone, email, text) with exceptional email/writing skills
• Customer follow up and retention- Follow up with all unsold prospects daily and stay in contact with sold customers
• Keep abreast of incoming inventory and be able to operate software to locate our vehicles quickly and efficiently
• Data Entry- Maintain accurate and thorough customer information and all interactions with guests into the CRM
• Perform other job-related duties as assigned

Preferred Qualifications

• Previous Automotive or Powersports internet sales experience preferred
• Experience utilizing CRM systems such as Eleads, desired

Benefits

• Healthcare, Dental, & Vision Insurance (we pay a very generous portion of the employees medical premium!)
• Life and disability insurance
• Generous Vacation/PTO Plan
• Employee discounts on purchases
• Dedicated leadership team who supports and cares for employees
• The opportunity for growth and a solid long-term career...we promote from within!!
• Generous training pay for 60 days while you learn
• Commission based pay plan on your appointment shows and appointment sales allowing you unlimited earning potential