IT Admin I

Summary

Join us! The GoFundMe team is searching for our next IT Administrator that wants to join our IT team on the East Coast. As an IT Administrator, you will provide remote front lines desktop support, administrative support for our Cloud based services, A/V support for all hands meetings, video conference support & VOIP support, and remote management dashboards/displays for Local teams.

Requirements

• BA/BS or equivalent experience
• 1-3 years of IT or help desk experience
• Solid AV experience
• Strong written & oral communication skills
• Excellent analytical and problem solving skills
• Strong time management

Responsibilities

• Provide remote front lines desktop support
• Administrative support for our Cloud based services
• A/V support for all hands meetings
• Video conference support & VOIP support
• Remote management dashboards/displays for Local teams

Benefits

• Market competitive pay
• Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee-only plans and 85% for employee + dependent plans) and employer HSA contributions
• 401(k) retirement plan with company matching
• Hybrid workplace with fully remote flexibility for many roles
• Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses
• A variety of mental and wellness programs to support employees
• Generous paid parental leave and family planning stipend
• Company provided life and disability coverages
• Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday
• Learning & development and recognition programs