isolutions AG is hiring a
IT Administrative Assistant

Summary

The job description is for a position as an IT Administrative Assistant at a Microsoft IT service provider in Barcelona. The candidate will be responsible for administering and billing services to customers, managing incentive programs, mapping products commercially, processing orders, and training customers. They require 2+ years of experience in an administrative role, reliability, high quality standards, excellent communication skills, and preferably IT service provider experience. The company offers a permanent contract with flexible hours, hybrid working from Barcelona or remotely from Spain, competitive salary, training budget, Microsoft Certifications, bi-weekly 'Tech Lunches', choice of hardware, free language classes, an additional week of vacation for Corporate Social Responsibility, and a dynamic work environment.

Requirements

• 2+ years of experience in an administrative and/or customer facing role
• Reliable, detail and solution-oriented with high quality standards and a passion for administrative tasks
• Excellent communication skills and ability to engage with different stakeholders

Responsibilities

• As an IT Administrative Assistant, you will be responsible for the administration and billing of recurring services to our customers
• You manage the incentive programs of Microsoft and other partners and ensure the correct allocation
• You map our products commercially in the isolutions Marketplace and ensure that customers can always book services
• You process our customers orders from our online store and train users in how to use it

Benefits

• Permanent contract, choosing between full-time and part-time (40h/week - 32h/week)
• Competitive salary package
• Flexible working hours for an optimal work-life balance
• Hybrid way of working from Barcelona and its surroundings, or remote from anywhere in Spain
• Structured career development plan based on your professional goals
• Yearly training budget, Microsoft Certifications and bi-weekly ‘Tech Lunches’
• Choose your own hardware
• Free language classes
• One additional week of vacation for Corporate Social Responsibility