IT Administrator

Summary

Join Vultr's growing Support team as a Corporate IT Administrator and play a central role in our success. You will support corporate IT infrastructure, manage key systems like Active Directory and Okta, and collaborate with various teams. This position requires strong troubleshooting and communication skills, along with experience in areas such as firewalls, networking, and various IT systems. You will also support remote employees and work with security operations on compliance. Vultr offers excellent benefits, including comprehensive health insurance, a 401(k) plan, professional development reimbursement, generous paid time off, and more.

Requirements

• Strong troubleshooting skills and ability to think strategically about solutions
• Strong communication skills within a team and with internal employees
• Proven experience in Firewalls/Networking. (Palo Alto)
• In depth knowledge of Windows Desktop / Mac / Linux / Windows Server 2016-2022
• Intermediate experience with Linux servers
• Ivanti Neurons for MDM or similar (InTune, JAMF)
• Professional experience with email administration (Google Workspace)
• Proficient with IDP - Okta (SAML 2.0, OIDC)
• Atlassian Suite Administrator experience (Confluence, Jira, Jira Service Desk)
• Security and Patching Tools (WSUS, Crowdstrike, Tenable, Ivanti Neurons)
• Experience or willingness to learn Bash and Powershell scripting
• Be able to work independently on all of the above
• Lead with a customer first attitude and work with urgency to get the job done and done right the first time

Responsibilities

• Support Corporate IT infrastructure, office networking, security updates and patching
• Independently manage Active Directory, Okta, Palo Alto VPN, G-Suite, MDM, 3CX, and Teleport
• Work with People Operations to provision users for onboarding and carry out offboarding tasks
• Support remote employees with IT equipment setup, work with urgency and a strong dedication to customer service for our internal customers
• Partner with Security Operations on cybersecurity compliance, create solutions for software integrations and review user requests

Preferred Qualifications

• Teleport Server Access experience preferred
• 3CX or other PBX experience preferred

Benefits

• Excellent Medical Benefits w/ 100% company-paid premiums for employee only plan + 100% company-paid dental & vision premiums
• 401(k) plan that matches 100% up to 4% with immediate vesting
• Professional Development Reimbursement of $2,500 each year
• 11 Holidays + Paid Time Off Accrual + Rollover Plan + take your birthday off
• Increased PTO at 3 year & 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year
• $500 first year remote office setup + $400 each following year for new equipment
• Internet reimbursement up to $75 per month
• Gym membership reimbursement up to $50 per month
• Company-paid Wellable subscription