Flock Safety is hiring a
IT Systems Engineer in United States

Summary

Flock Safety is seeking an experienced IT Systems Engineer to join their team. The IT Systems Engineer will be responsible for designing, implementing, and maintaining the organization's IT infrastructure, providing technical support, and ensuring system security and scalability. A Bachelor's degree in Computer Science or a related field and at least 5 years of experience in IT infrastructure design, implementation, and maintenance are required.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field
• Proven experience as an IT Systems Engineer or similar role, with a minimum of 5 years in IT infrastructure design, implementation, and maintenance
• Experience providing world class technical support to internal customers by isolating, diagnosing, reproducing and solving technical issues
• Solid understanding of networking concepts, protocols, and technologies (e.g., TCP/IP, DNS, DHCP, VLANs, VPNs)
• Proficiency in server administration and virtualization platforms (e.g., VMware, Hyper-V, KVM)
• Experience with cloud computing platforms and services (e.g., AWS, Azure, Google Cloud)
• Strong knowledge of MacOS, Windows, and Linux operating systems, as well as scripting languages (e.g., PowerShell, Bash)
• Extensive experience managing Mobile Device Management systems (Kandji, Jamf, etc)
• Previous experience owning a Full Lifecycle Asset Management program
• Familiarity with ITIL framework and IT service management principles

Responsibilities

• Design, implement, and maintain the organization's IT infrastructure, including servers, networks, storage, and virtualization environments
• Develop and implement system configurations, standards, and procedures to ensure optimal performance, security, and compliance
• Monitor system performance and proactively identify and resolve issues to minimize downtime and ensure uninterrupted operations
• Collaborate with other IT teams to integrate new technologies and solutions into existing systems and infrastructure
• Provide technical support and guidance to end-users, troubleshooting hardware and software issues and resolving them in a timely manner
• Manage system backups, disaster recovery planning, and security measures to protect data integrity and confidentiality
• Stay up-to-date with industry trends, emerging technologies, and best practices to continuously improve IT infrastructure and systems
• Serve as the IT Support technical liaison between cross functional partner teams and departments by fleshing out requests, gaining insight into their pain points, and delivering quality solutions

Benefits

• In this role, you’ll receive a starting salary of $95 - $125 as well as stock options
• We seriously mean it, plus 11 company holidays and your birthday off!
• Fully-paid health benefits plan for employees including Medical, Dental, and Vision and an HSA match
• All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time
• We have partnered with Maven, a complete digital health benefit for starting and raising a family. We will reimburse $10,000 a year for adoption, surrogacy, or fertility
• All employees receive an annual subscription to Headspace
• We have partnered with Cariloop to provide our employees with caregiver support
• Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions
• $150 per month to cover the costs of working from home
• $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more
• A one-time $750 to help you create your dream office
• If you’re not local to our ATL HQ, we’ll provide $250 a month to get you set up with an All Access Membership to WeWork (or a local coworking space in your area)
• We’ve partnered with Pumpkin to provide insurance for our employee’s fur babies