Doctify is hiring a
Junior Account Manager

Summary

The job is for a Junior Account Manager at Doctify, a global healthcare review platform. The role involves providing support to the customer success team, understanding client business goals, building relationships with clients, and conducting meetings. The ideal candidate should have 1+ years' experience in a professional environment, possess natural communication skills, and thrive in a fast-paced environment.

Requirements

You will have 1+ years’ of experience within a professional environment

Responsibilities

• Offering a premium experience for our clients by gaining a thorough understanding of their business goals and ensuring that Doctify meets them
• Building relationships with your portfolio of clients, ensuring their overall satisfaction with our software and increased revenues
• Conducting client meetings over the phone, virtually and in-person
• Acting as a trusted advisor, advocating client needs across our client base and internally
• Conveying the best practice examples that drive ROI and increased engagement
• Developing strong relationships with our internal teams to support your accounts

Preferred Qualifications

• You love tackling difficult challenges, with a positive attitude, and always strive to find the best solution for the client
• You have a commercial-focused mindset, whilst keeping the customer at the core of everything you do
• You thrive working in a fast paced environment and have an open mind when it comes to the changing environment a scale-up can sometimes bring

Benefits

• Competitive compensation package
• 3mo Doctify & team-specific onboarding
• Continuous learning sessions, training programmes and self-development (‘Doctify’s Healthcare Heroes’, ‘Learn from Leaders’, soft-skills, career expertise, etc.)
• Transparent internal mobility opportunities and career paths for professional hyper-growth
• Pension scheme with employer contributions (Statutory - under review)
• 28 days annual leave: 25 days leave + 3 days off between Christmas and New Year (plus bank holidays) + 1 day annual leave for each year of service after 1 year (up to 30 days)
• 4 weeks remote-working to be used throughout the year (within 3 hours of your local HQ)
• Hybrid-working
• Enhanced Parental leave
• 2 weeks Pet-ernity leave offering work from home or flexible working hours to welcome and train your furry friend
• Doctify Daily to come together as a team 15 minutes a day to share, connect and learn
• Weekly Wellness Wednesday inspiration & quarterly wellness coaching (Nutrition workshops & cooking demos; guided meditation sessions; even tai chi and dynamic stretching!)
• Monthly all-team events held virtually keeping you connected to the team across the globe
• Monthly Impact Awards (People’s choice to celebrate one another - you get a cool hoodie too!)
• Quarterly team socials by region (Hosted by our ironically named Fun Police, always on the beat for a good time!)
• Culture of meaningful connections join our sponsored team clubs & sports activities, as well as our Green Committee who are dedicated to making Doctify a better-for-the-world business
• Employee referral scheme £700 or the local equivalent for each successful employee referral hired