Doctify is hiring a
Junior Account Manager

Summary

Join our customer success team as a Junior Account Manager to provide support for individual teams, take ownership of accounts, and ensure client engagement with the platform.

Requirements

• 1+ years’ of experience within a professional environment
• Love tackling difficult challenges, with a positive attitude, and always strive to find the best solution for the client
• Commercial-focused mindset, keeping the customer at the core of everything you do
• Thriving working in a fast-paced environment and having an open mind when it comes to the changing environment a scale-up can sometimes bring
• Natural communication skills, not afraid of phone, virtual, and in-person engagement

Responsibilities

• Offering a premium experience for our clients by gaining a thorough understanding of their business goals and ensuring that Doctify meets them
• Building relationships with your portfolio of clients, ensuring their overall satisfaction with our software and increased revenues
• Conducting client meetings over the phone, virtually and in-person
• Acting as a trusted advisor, advocating client needs across our client base and internally
• Conveying the best practice examples that drive ROI and increased engagement
• Developing strong relationships with our internal teams to support your accounts

Benefits

• Competitive compensation package (basic + commission)
• Pension scheme with employer contributions
• 28 days annual leave: 25 days leave + 3 days off between Christmas and New Year (plus bank holidays) + 1 day annual leave for each year of service after 1 year (up to 30 days)
• 4 weeks remote-working to be used throughout the year (within 3 hours of your local HQ)
• Hybrid-working with office days Tuesdays, Wednesdays and Thursdays
• Enhanced parental leave
• 2 weeks Pet-ernity leave offering work from home or flexible working hours to welcome and train your furry friend