FE fundinfo is hiring a
Junior Account Manager

Summary

The job description is for a Junior Account Manager position at FE fundinfo in London. The role involves supporting current customers and business partners, retaining and growing accounts, managing contracts, identifying opportunities, and maintaining industry knowledge. Key skills required include excellent communication, self-motivation, negotiation, and problem-solving abilities.

Requirements

• You will be able to understand and interpret client data clearly and commercially
• You can effectively communicate and have stakeholder management skills
• You are self-motivated and KPI-driven
• You will have excellent active listening, negotiation, and presentation skills
• You will have excellent verbal and written communication skills
• You are able to take initiative and thrive in a results-driven environment
• You will have effective time management and multitasking skills
• You are a critical thinker with problem-solving skills
• You have a willingness to seek out, process and apply constructive feedback
• You have a keen attention to detail and adherence to deadlines

Responsibilities

• Responsible for a portfolio of client accounts within the business and will be targeted to retain and grow those accounts
• Proactive client and opportunity development
• Retain and upsell clients by understanding client’s businesses and requirements to ensure the highest level of customer service and maximize all potential opportunities
• Manage and re-negotiate contract renewals
• Identify and upsell/cross-sell opportunities within your portfolio and oversee set-up, order forms and invoicing
• Maintain an up-to-date pipeline, recording all relevant activities in Salesforce
• Maintaining regular contact with clients and contributing to growth and retention initiatives
• Fully understand our proposition and be able to demo/discuss products/services in detail
• Manage the client cancellation process

Benefits

• An opportunity to join a forward thinking organisation that is revolutionising the finance industry
• Competitive salary
• Flexible/versatile work options to support your unique work-life balance
• Company pension scheme
• 25 days holiday and holiday purchase options
• Private medical healthcare
• Company socials and events
• Bike to work scheme