Junior Account Manager

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Trialfacts

πŸ“Remote - South Africa

Job highlights

Summary

Join Trialfacts, a company dedicated to advancing medical research and improving global health, as a Junior Account Manager. This fully remote position offers unlimited paid leave and the opportunity to make a significant impact. You will engage with potential clients in the pharma/biotech industry, educating them on Trialfacts' services and addressing their participant recruitment challenges. The role requires strong communication, problem-solving, and learning skills, along with a results-oriented work ethic. Trialfacts provides opportunities for professional development and a rewarding career contributing to health research.

Requirements

  • Excel at verbal communication
  • Be highly coachable
  • Love learning
  • Love problem-solving
  • Have a strong work ethic
  • Be flexible
  • Be results-driven
  • Be looking for a full-time position

Responsibilities

  • Engage with potential clients who have scheduled a call or inbound leads
  • Source new leads through strategic prospecting
  • Conduct sales entirely over Google Meets, phone calls and email
  • Own the relationship with potential clients to convince them to take the next step in our sales process
  • Explain our process, answer client questions, and demonstrate how we address specific participant recruitment challenges
  • Make potential clients feel comfortable and informed, ensuring they understand the value of our services and are ready to move forward
  • Ask probing questions to identify clients' biggest challenges and propose immediate solutions
  • Demonstrate deep expertise in our services, offering insightful suggestions even for unfamiliar challenges
  • Quickly develop a thorough understanding of our industry, clients, their concerns, our service, and new technology
  • Receive training from our Sales Director, incorporate feedback effectively, and learn independently from provided resources
  • Adapt to clients' unique situations during calls, focusing on the most relevant parts of our service

Benefits

  • Autonomy and Flexibility: Set your own hours, enjoy unlimited paid leave, and work from anywhere with a good internet connection
  • Innovation and Impact: Join us in our mission to support research developing new medical treatments from organizations like AstraZeneca, Harvard, Stanford, and many more
  • Growth and Learning: Opportunities for professional development, with access to courses and training programs
  • Rewarding Career: Contribute meaningfully to the world of health research while sharing in the success of Trialfacts

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