Nordsec Security AB is hiring a
Junior B2B Account Manager

Summary

Join the B2B Commercial Team at Nord Security and drive growth in the corporate cybersecurity sector by fostering client relationships, managing renewals, and delivering impactful business solutions.

Requirements

• Good knowledge of customer relationship management, and sales principles
• Previous experience in B2B or a sales environment, in general, is a bonus
• Excellent written and verbal English communication skills
• Ability to think strategically and have excellent problem-solving skills
• Self-motivated and self-directed
• Strong motivation to grow and deliver results; passionate about sales
• Experience with CRM software (e.g. Salesforce) is a bonus
• Strong organizational and time management skills

Responsibilities

• Take proactive steps to foster and enhance existing client relationships and ensure retention
• Manage client renewals
• Provide ongoing account & sales support to existing customers
• Address basic technical issues or escalate them to senior team members/tech support
• Help identify expansion and cross-sell opportunities
• Inform existing customers of product updates
• Assist the team to exceed sales goals and handle all inquiries in a timely manner
• Manage Customer Relations Management (CRM) system proactively

Benefits

• Access to Nord Security products
• Professional growth
• Health benefits
• Mental wellbeing
• Team spirit
• More free time
• Additional paid leave
• Flexibility