Euronet is hiring a
Junior IT Support Specialist

Summary

This job posting is for an IT Support position that involves administering user IT equipment, providing support in-person and remotely, troubleshooting and resolving user issues, implementing change requests, handling support tickets, identifying hardware and software needs, recommending IT solutions, performing advanced installation and configuration, maintaining inventories, collaborating with other IT teams, and working with external vendors.

Requirements

• Bachelor's degree in computer science, Information Technologies or a related field
• Good knowledge and hands-on experience with Microsoft’s technology: Windows 10/11, O365, Intune, Active Directory
• Good organisational skills and ability to prioritise tasks
• Basic knowledge of Windows servers, networking, and security
• Analytical and problem-solving skills
• Ease of learning new technologies
• Very good English skills (both spoken and written)
• Ability to communicate at all levels

Responsibilities

• Administrating users and their corporate IT equipment and associated software
• Providing support in-person and remotely
• Troubleshooting and resolving user issues
• Implementing user change requests
• Handling support tickets, logged by users, in a timely manner
• Identifying and tracking end user hardware and software needs
• Recommending IT solutions that meet business needs
• Performing advanced hardware and software installation, configuration and deployment
• Maintaining hardware/software inventories
• Collaborating with other IT Teams to troubleshoot and resolve technical issues
• Collaboration with external vendors

Benefits

• Private medical care
• Sport card
• Life insurance