Junior Solution Consultant

Summary

HICX is seeking a Functional Consultant to join their team. As a Functional Consultant, you will implement and configure the HICX platform for multiple customers, lead teams during implementation, stay informed about industry trends, and provide post-sales support. This role requires 2+ years' professional experience in software implementations, domain experience with procurement software, understanding of SaaS products, strong communication skills, and organizational skills.

Requirements

• 2+ years’ professional experience working as a team member of software implementations
• 2+ years’ domain experience with procurement software such as Supplier Information Management or P2P (Coupa, Ariba, Basware, Ivalua etc.)
• Experience delivering the build of SaaS products aligned to customer requirements and business processes
• Strong understanding and hands-on experience with SaaS products
• Understanding of the principles of scripting languages, SQL, APIs and data models
• Experience working in environment with software development and web technologies
• Excellent client-facing and internal communication skills
• Outstanding organizational skills including attention to detail and multi-tasking skills
• Strong practical experience with Microsoft Office
• Strong written and verbal communication skills

Responsibilities

• Serve as a subject matter expert on our platform, staying up-to-date with the latest features and enhancements
• Provide solutions to configure, customize and integrate with our products
• Implement configuration and execute testing, support the customer during User Acceptance Testing
• Demonstrate excellent customer facing skills, meeting with customers both in-person and virtually to drive out elements of detailed design and advise on transforming business practices in accordance with software design
• Lead teams during the implementation process, ensuring successful implementation and user onboarding
• Stay informed about industry trends and best practices in supplier management and contribute to thought leadership initiatives
• Provide post-sales support, addressing any technical questions or issues that arise during and after implementation
• Provide overall leadership for the solution scope of customer projects and be able to work with minimal supervision, reporting to the project manager taking guidance from the Solution Architect
• Work with project managers to serve as the subject matter expert on implementation requirements and relevant technical information
• Identify technical challenges and provide recommendations for improvement, focusing on customer satisfaction and efficiency

Preferred Qualifications

2+ years’ experience with procurement/supply chain processes and data in ERPs and other systems (SAP, Oracle, JDE, PeopleSoft, etc.)

Benefits

• Work from anywhere within UK - we are a fully remote company
• Flexible PTO - We offer 25 days of paid holiday per year + 10 US Public Holidays
• Connect and socialize with the team during our company socials and off-site events
• We celebrate special occasions with you - like your birthday! Additional PTO for all employees during their birthdays
• Receive Competitive Pay - Our team makes sure to provide a highly competitive rate based on your skills and location
• Work with a diverse, international team
• Health insurance for your health and medical needs
• Tons of amazing career opportunities in a fast-growing in-demand industry