Junior Systems Administrator

Summary

Join Keypath's new APAC IT division as a Junior Systems Administrator and contribute to the design, maintenance, and monitoring of corporate computer and network systems. You will evaluate and recommend new technologies, manage day-to-day server/desktop operations, and provide assistance for project-related tasks. This role involves implementing IT infrastructure initiatives, developing best practice guidelines, and supporting Asia-Pacific users. The position requires a Bachelor's degree or equivalent experience, fundamental knowledge of computer systems and network security, and proficiency with Microsoft Office Suite. Keypath offers a flexible work environment with opportunities for remote work, health and wellbeing programs, and professional development.

Requirements

• Minimum of a Bachelor’s degree or 3 years of equivalent work experience
• Computer system and network security fundamentals and administration
• Basic understanding of ITIL (Information Technology Infrastructure Library)
• Experience supporting Asia-Pacific users using onsite and remote support technologies
• Proficient with Microsoft Office Suite including Outlook, Word, Excel, Power Point
• Demonstrated ability to create and maintain system documentation
• Basic experience with networking, Windows, web servers, virtualization, cloud computing, capacity planning, security, and problem-solving
• Experience with Microsoft Windows Server and desktop operating systems
• Work effectively in a fast-paced environment and adapt to changing priorities
• Contribute to a fun-at-work and creative team culture
• Think logically and be able to articulate thoughts in a clear, concise manner
• Take ownership of assignments and see them through to completion
• Know when to ask questions or ask for help
• Quickly learn and adapt when dealing with unfamiliar systems and applications
• Be able to communicate clearly and effectively with managers and co-workers
• Be willing to go the extra mile to get the job done, including occasional overtime

Responsibilities

• Assist in the design, build, maintenance, and monitoring of corporate computer & network systems
• Evaluate and recommend new technologies, as needed
• User onboarding and offboarding tasks
• Manage day-to-day server/desktop operations and Help Desk requests
• Provide assistance for project-related tasks
• Implement IT Infrastructure initiatives and enhancements using best practice guidelines
• Develop and evolve best practice guidelines for new technology and security

Preferred Qualifications

Familiarity with Microsoft Azure and Microsoft 365 administration

Benefits

• Opportunity to work in office, hybrid or remotely
• All the necessary equipment for success including laptop
• Access to health & wellbeing programs including an Employee Assistance Program and Mental Health Days
• Learning & growth opportunities including access to LinkedIn Learning, Career Development Programs and Learning Labs
• Employee led Initiatives such as Culture Club, Team Green, Sustainability and more
• Company events and activities run in office and remotely