Key Account Manager

Summary

The job is for a Key Account Manager in the Biotech and Pharmaceutical sector, responsible for generating new business, developing a go-to-market strategy, understanding customer needs, collaborating with various departments, and meeting or exceeding sales objectives. The role requires a proven track record in B2B Biotech and Pharmaceutical sales, excellent communication skills, creativity, integrity, and fluency in English. Remote work is allowed with flexible hours.

Requirements

• A proven track record of sales success with 5+ years in B2B Biotech and Pharmaceutical (preferably SaaS) sales leadership
• Experience with ELN & LIMS is a plus
• Excellent oral, written, and visual communication skills with the ability to collaborate with team members and customers at various locations
• Creativity and the ability to think outside the box, driving important projects, programs, and initiatives with high energy and ingenuity
• Integrity and adherence to ethical standards, valuing transparency and ethical conduct

Responsibilities

• Generate exceptional new business sales across biotech and pharmaceutical R&D organizations, startups, academia, and more
• Develop and execute a go-to-market strategy to drive sales to new customers and upsell to our existing customer base
• Understand customer needs to continuously improve overall satisfaction and ensure high renewal rates
• Collaborate with Marketing, Operations, Finance, Customer Support, and other departments to meet or exceed client expectations
• Deliver results rapidly and effectively
• Drive customers to closure, navigating organizational intricacies adeptly
• Refine sales collateral and processes
• Provide valuable customer and market insights to shape future products, solutions, and strategies
• Expand the customer base by nurturing existing accounts and prospecting new ones through various methods

Preferred Qualifications

• An academic degree in life sciences is highly preferred
• Knowledge of the ELN & LIMS space is advantageous
• Native proficiency in English is mandatory; fluency in additional languages is beneficial
• Minimum bachelor's degree; advanced degree preferred
• Ability to work flexible hours to accommodate customer time zone needs

Benefits

• Fully Remote
• Flexible hours