Remote Key Account Manager

Summary

Join our team at a gaming company as a Key Account Manager to manage relationships with key clients, ensure customer satisfaction, and drive revenue growth through the identification of business opportunities.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field
• Proven experience (3+ years) in account management or sales, ideally within the gaming or technology industry
• Strong understanding of the gaming B2B landscape, with knowledge of industry trends, competitors, and regulatory frameworks
• Exceptional communication and negotiation skills, with the ability to build trust and rapport with clients
• Ability to manage multiple accounts and projects simultaneously, prioritizing tasks effectively
• Results-driven, with a proven track record of meeting or exceeding sales and revenue targets
• Fluent in English, Portuguese and Spanish

Responsibilities

• Manage and develop long-term relationships with strategic clients in the gaming B2B industry
• Serve as the main point of contact for key accounts, understanding their needs, goals, and challenges
• Ensure the successful delivery of our gaming solutions and services to clients, meeting or exceeding their expectations
• Identify new business opportunities within existing accounts to expand service offerings and drive revenue growth
• Collaborate with internal teams (sales, product, operations) to ensure a smooth and efficient customer experience
• Negotiate contracts, pricing, and service agreements with clients
• Monitor client performance and satisfaction, providing regular updates and reports to senior management
• Stay up to date with industry trends, regulations, and competitors to provide clients with relevant insights and recommendations
• Attend industry events and conferences to represent the company and network with potential clients and partners