Owner.com is hiring a
Launch Specialist
Owner.com
π΅ $30k-$35k
πRemote - Colombia
Please let Owner.com know you found this job on JobsCollider. Thanks! π
Summary
The job is for a Launch Specialist at Owner.com, an all-in-one platform for restaurants to succeed online. The role involves welcoming newly-signed partners, managing a portfolio of partners, and ensuring a smooth handoff to the Customer Success Manager. The work requires strong communication skills, organizational skills, and the ability to manage high volume of inbound/outbound emails, calls, and SMS messages.
Requirements
- Ability to effectively manage multiple accounts, all at various stages of the onboarding journey
- Growth mindset: you are a lifelong learner and committed to professional growth and development
- Solutions-oriented and can identify issues and take appropriate action/ownership
- Thrive while working in a fast-paced environment where change is common
- Reliable high-speed internet connection to support audio conferencing and other online tools
- Proven experience working autonomously in a remote work environment
- Fluent Spanish and English speaker with excellent spoken and written communication skills in both languages
Responsibilities
- Welcome a newly-signed partner to the Owner platform
- Ensure alignment on expectations so that the restaurant has the highest quality website launch, as soon as possible
- Balance a portfolio of partners, all in different stages of the onboarding journey
- Manage a high volume of inbound/outbound emails, calls, and SMS messages from your partners
- Partner closely with product and engineering teams to shape the future of the product
Preferred Qualifications
Itβs a plus if youβve worked in the restaurant industry at least 1 year
Benefits
- Comprehensive health coverage
- Flexible/unlimited PTO - plus extra fun perks!
Share this job:
Disclaimer: Please check that the job is real before you apply. Applying might take you to another website that we don't own. Please be aware that any actions taken during the application process are solely your responsibility, and we bear no responsibility for any outcomes.
Similar Jobs
- π°~$171k-$235kπUkraine
- π°~$91kπItaly
- π°$10k-$15kπLithuania
- π°~$85k-$105kπUnited States
- π°~$153k-$266kπMorocco
- π°~$182k-$234kπTunisia
- π°~$160k-$175kπEurope
- π°~$159k-$250kπMexico
- π°$60k-$120kπArgentine Republic
Please let Owner.com know you found this job on JobsCollider. Thanks! π