Lead User Researcher

Summary

Join MyFitnessPal as a Lead User Researcher and shape the MyFitnessPal experience through impactful research. You will lead research efforts across various areas, employing diverse methodologies to drive product innovation. Collaborate with multiple teams to advocate for users and create experiences aligning with their needs and business goals. This role requires expertise in both qualitative and quantitative research, strategic thinking, and strong leadership skills. You will prioritize and manage multiple projects, share insights, and inspire teams. MyFitnessPal offers a competitive salary and a wide range of comprehensive employee benefits.

Requirements

• 6+ years of experience in user research, including 4+ years partnering directly with product teams on consumer-facing applications
• Proficiency with research platforms like Qualtrics and UserTesting, as well as expertise in both qualitative and quantitative research methods
• Strong track record of leading strategic research initiatives that drive measurable business outcomes and actionable product recommendations
• Deep understanding of UX principles and the ability to translate insights into design and product strategies
• Skilled in data visualization and presenting research findings in clear, engaging, and stakeholder-friendly formats
• Experience utilizing AI and GPT tools to streamline and innovate research processes
• Exceptional communication, organization, and project management skills, with the ability to influence and advocate for the user’s voice across teams
• Proven ability to work cross-functionally, earning team trust and driving the impact of research on the user experience

Responsibilities

• Collaborate with product, design, marketing, and engineering teams to develop and execute research plans that align with business priorities and inform product strategy
• Lead end-to-end research initiatives—foundational, tactical, and strategic—using a mix of qualitative and quantitative methods such as usability testing, interviews, surveys, and advanced analytics
• Deliver actionable insights that strengthen value propositions, identify growth opportunities, and enhance the user experience across multiple teams and product areas
• Champion best practices and explore innovative research methodologies to elevate team standards and drive meaningful outcomes
• Prioritize and manage multiple projects in a fast-paced environment, balancing stakeholder needs while maintaining focus on high-impact research
• Share consumer trends and insights to inspire teams and inform decision-making, positioning yourself as a trusted research leader within the organization

Benefits

• Healthcare
• Parental planning
• Mental health benefits
• Annual performance bonus
• A 401(k) plan and match
• Responsible time off
• Monthly wellness and technology allowances
• Face-to-Face Connections : We value personal connections. Enjoy opportunities to meet and connect with your team members in person to help forge meaningful relationships that extend beyond the virtual realm. Teams meet as often as needed and all of MyFitnessPal gathers annually
• Flexibility At Its Best: Achieve the work-life balance you deserve. Enjoy a flexible time-off policy and work on your own terms with our Responsible Time Off benefit
• Give Back: Use your volunteer days off to support what matters most to you. Each full time teammate receives 2 days per calendar year to give back to their community through service
• Mentorship Program: Take control of your career through our mentorship program where, if you’d like, you will be matched with a teammate who can help you scale your skills and propel your growth
• Family-Friendly Support : Embrace the journey with confidence and care. Enjoy our paid maternity and paternity leave, to provide time to balance family responsibilities with your career and take the time needed to strengthen family relationships. We understand the complexities of starting or expanding a family, which is why we provide best-in-class comprehensive assistance for fertility-related matters
• Wellness Comes First : Live Good Health is one of our core values. Receive a monthly Wellness Allowance, empowering you to focus on your physical and mental well-being by choosing from a range of wellness initiatives, including dedicated mental health days
• Celebrate Greatness: Your hard work deserves recognition! Our reward and recognition platform empowers peers to acknowledge and reward each other for the exceptional contributions they make
• Elevate Your Health & Fitness: Get access to MyFitnessPal Premium, allowing you to take your fitness, health and wellness journey to new heights
• Unlock Your Potential: Access our virtual learning and development library, and participate in training opportunities to continuously grow and enhance your skills
• Championing Inclusion : Our dedicated DEI Committee actively fosters a diverse and inclusive workplace by setting actionable goals and evaluating progress across the organization
• Healthcare Matters: Your well-being is our priority. Take advantage of our competitive medical, dental, and vision benefits that cater to your holistic healthcare needs. Feel secure and supported on your wellness journey
• Secure Your Future: Benefit from our retirement savings program, giving you peace of mind for your financial goals. Reach them sooner with MyFitnessPal’s competitive employer match