Learning Designer

Summary

Join Presence, a leading teletherapy provider, as a Learning Designer! You will play a pivotal role in creating engaging learning resources for our extensive network of clinicians. Collaborate with subject matter experts to design and develop digital learning assets, manage our Learning Management System (LMS), and conduct live learning events. Leverage your instructional design expertise and technical skills to ensure high-quality learning experiences. This remote-first position offers a competitive salary, comprehensive benefits, and opportunities for professional growth. Presence values a supportive and inclusive culture, empowering clinicians and fostering a positive work environment. We are committed to providing exceptional learning and development resources to support our clinicians in their work with students.

Requirements

• Proven experience collaborating with SMEs to develop online self-paced and instructor-led training
• Demonstrated in-depth knowledge and experience working with learning management systems
• Proven visual design skills, and experience using media creation software, such as Photoshop, Illustrator, Premier, and Camtasia Studio
• Proven experience with Articulate 360, video production, HTML/ CSS
• Demonstrated awareness and experience developing learning assets with current digital accessibility standards
• Strong project management skills
• Strong technical writing and script writing skills
• Experience with knowledge base systems

Responsibilities

• Collaborate with subject matter experts to design, develop, and update digital learning assets and support resources for the Presence provider network
• Utilize instructional design principles to ensure content aligns with learning objectives
• Use innovative and timely solutions to iteratively improve learning content and delivery approaches
• Ensure that learning materials meet quality standards (e.g. have clear learning objectives, involve interactivity, etc.)
• Maintain editorial content standards around instructional resources to promote brand identity, accuracy and efficacy
• Support and manage the design and execution of live learning events such as clinical workshops and Provider Town Halls
• Manage and maintain the Learning Management System (LMS), ensuring courses are updated, accessible, and trackable
• Troubleshoot LMS issues and provide technical support to users as needed
• Assess the effectiveness of learning experiences
• Analyze learner data to identify trends, gaps, and opportunities for improvement
• Gather/review data (course evaluation data, assessment results) to assess learning gains of target audience
• Partner with Product and clinical SMEs, and other departments to identify training needs and create tailored solutions
• Communicate project timelines, deliverables, and progress effectively
• Stay current with eLearning trends, technologies, and best practices to innovate training solutions
• Recommend and implement strategies to enhance learner engagement and retention
• Collaborate with team members in the implementation of continuous improvement activities and quality review processes
• Contribute to special projects as assigned

Preferred Qualifications

• Education, healthcare, operations and teletherapy experience a plus
• Passion for supporting people
• Ability to connect well with a diverse workforce
• Strong self-motivation and an entrepreneurial mindset
• Exceptional time management and prioritization skills

Benefits

• Comprehensive Medical Coverage includes Dental and Vision
• Flexible PTO
• 11 Company Paid Holidays
• Benefits Package: including 401K savings plan and access to an Employee Assistance Program
• $500 home office stipend
• Paid Life insurance, AD&D., and disability benefits
• Paid parental and caregiving leave
• Eligibility to apply for a Professional Development Scholarship
• Inclusive Culture: We are intentional about creating a culture that is fun and inclusive
• Salary of $73,000-$80,000 annually
• Remote work role