Cognota is hiring a
Learning Operations Specialist, Remote - Worldwide

Summary

Cognota is hiring a Learning Operations Specialist for their Customer Success and Education team. The role involves overseeing educational offerings, collaborating with marketing and sales teams, onboarding learners, administering the Learning Management System, reporting success of programs, and serving as main point of contact for instructors. The candidate must be a post-secondary graduate, Canadian citizen from Ontario, and first-time participant in the Youth Program.

Requirements

• Post-secondary graduate of an education, instructional design, or similar program
• Excellent communication skills
• Thrive in a fast-paced, high-energy environment
• Self-starter, takes initiative and solves problems
• Strong ability to manage stakeholder relationships
• Works well with cross-functional groups

Responsibilities

• Oversee the development of our educational offerings which includes the LearnOps Academy, Workshops, and Webinars to support operations and ensure compliance
• Collaborate with our Marketing and Sales team to meet program enrollment targets (e.g. drive education qualified leads)
• Onboard new cohorts of learners to our Learning Management System and support learners with any questions as they begin new training programs
• Administrate the Learning Management System and issue CEUs and certifications
• Report on the success of our programs to our leadership team
• Maintain a deep understanding of our industry and training offerings to highlight the potential for new educational initiatives
• Function as the main point of contact for our instructors and facilitators to ensure they are scheduled for synchronous training sessions and have support as required

Preferred Qualifications

• Experience in instructional design is an asset
• Familiarity with corporate learning and development and learning management systems is an asset

Benefits

• Competitive pay complemented by stock options. OTE: $60-70K+
• Medical, dental, vision, and extended health coverage from day one
• Unlimited vacation days
• Monthly ‘You Days’ when the whole company gets the day off to recharge and focus on themselves
• Paid time off on your birthday to celebrate and enjoy a day just for you
• Professional development opportunities through access to internal mentors
• A flexible, remote-first way of working