iDeals is hiring a
People Operations Specialist

Summary

The job description is for a People Operations Specialist at iDeals, a global B2B SaaS product company. The role involves handling essential operational HR tasks, managing onboarding coordination and employment paperwork, overseeing benefits administration, ensuring compliance with labor laws, and updating and maintaining HRIS data. The position is remote in Ukraine.

Requirements

• Advanced English proficiency (C1 level or higher)
• Proven HR Operations experience, managing tickets of varying complexity with a people-focused approach
• Strong planning, organizational, and multitasking skills in a fast-paced environment
• Exceptional communication, both verbal and written, with clarity and persuasiveness
• Solid track record in benefits administration, including budget and vendor management, supplier negotiations
• Basic knowledge of local labor laws, including annual leave and contracts
• Detail-oriented with a proactive, data-driven mindset
• Resilience and a positive attitude, even in challenging situations
• Commitment to continuous personal and professional development

Responsibilities

• Oversee the ticketing system, resolving HR-related queries timely and efficiently
• Lead pre-onboarding and onboarding activities, including HR orientation and policy sessions
• Manage employee benefits, including budget calculations, Rydoo expense tracking, vendor management, and employee support
• Handle employment paperwork, leave management, and ensure compliance with labor laws
• Update and maintain HRIS data for new hires, promotions, and internal transfers; export data for analytics
• Coordinate off-boarding and manage internal communications

Preferred Qualifications

• Familiarity with international labor regulations
• Experience in IT product industry
• Experience in legal/people analytics/crisis/emergencies management/tools implementation

Benefits

• Remote-first model with teams distributed globally
• Home office set up budget
• High-end laptop, monitor and any additional IT equipment needed
• Reimbursement of co-working space expenses
• Medical insurance with flexible coverage
• Compensation for sports, yoga, mental, and other health and wellness-related activities
• Reimbursement of participation in sports competitions
• 20 business days of paid time off per year
• Unlimited health-related time off
• Individual Development Plan based on your career interests
• Generous budget for learning and development activities
• Professional and self-development books and subscriptions compensation
• IDeals’ support of your passion as a speaker or writer
• Internal growth and internal mobility opportunities
• Team-building offline events
• Budget for local gatherings in global locations
• Generous internal referral program
• IDeals Surprise Boxes