Remote Load Coverage Specialist

Summary

Join Zelh, a fast-growing outsourcing company, as a Load Coverage Specialist and build relationships with carriers to book and move freight. This is a high-energy role that provides an opportunity to make an impact in logistics all over the nation.

Requirements

• 1-2 years of experience in carrier sales, freight brokerage, or logistics coordination on the US market
• Strong negotiation skills with the ability to build rapport and influence others
• Excellent communication and interpersonal skills
• Proficiency in transportation management systems (TMS) and other relevant software
• Detail-oriented with the ability to manage multiple tasks in a fast-paced environment
• Knowledge of transportation regulations and industry best practices
• Analytical mindset with the ability to interpret data and make data-driven decisions

Responsibilities

• Create and maintain carrier relationships with Carriers via phone and email
• Build strong relationships with trucking company key contacts
• Source/negotiate with qualified carriers to move freight through prospecting, lead generation, and cold calling
• Negotiate competitive rates with carriers to optimize shipping costs
• Manage updates, communications, and movements
• Communicate load statuses, issues, and concerns to sales team to resolve and provide Customer Service
• Manage carrier satisfaction metrics
• Provide exceptional service to our carriers and customers
• Maintain the Carrier Sales CRM tool in our TMS
• Meet or exceed daily, weekly, monthly goals