Localization Marketing Program Manager

Summary

Join Stripe's Localization team as their Marketing Localization Program Manager! You will lead the strategic direction and execution of marketing localization, collaborating with regional marketing teams to scale international growth. Responsibilities include establishing efficient workflows, managing external partners, and optimizing the program for quality and impact. You'll work with various marketing assets and contribute to broader localization projects. Success requires strong project management, stakeholder management, and technical proficiency in localization tools. If you have 7+ years in client-side localization (4+ in marketing localization) and meet the other requirements, apply now!

Requirements

• Minimum of 7+ years of experience in client side localization, with at least 4 years focused on marketing localization
• Proven track record of driving successful global marketing localization programs in a fast-paced, high-growth environment
• Exceptional stakeholder management and collaboration skills, with the ability to influence and align cross-functional teams
• Strong project management skills with the ability to juggle multiple priorities and deliver quality results on time
• Technically proficient in working with various translation management systems and localization tools
• Full professional proficiency in English, with excellent verbal and written communication skills

Responsibilities

• Drive the strategic planning and execution of marketing within Stripe's localization program, ensuring alignment with overall company objectives
• Collaborate with regional marketing teams to develop and localize impactful marketing campaigns that drive Stripe's growth in international markets
• Establish and optimize efficient localization workflows for various marketing assets including web pages, email campaigns, case studies, thought leadership content etc
• Manage relationships with external localization partners, driving continuous improvement in quality, turnaround times and cost-effectiveness
• Monitor and report on the effectiveness of localized marketing initiatives, leveraging data to inform strategic decisions
• Stay abreast of industry trends and best practices, driving innovation within Stripe's localization program
• Liaise with internal teams, working together to maintain high linguistic standards and meet delivery deadlines across all languages
• Contribute to overarching localization projects and initiatives, leveraging personal expertise to improve processes and outcomes
• Participate in rotating responsibility of managing the team Slack channel, ensuring timely and effective responses
• Collaborate with the Localization Quality Program Manager to refine and enhance overall localization strategies and efficiencies
• Engage in team-wide learning and development, staying abreast of industry trends and best practices
• Document insights and experiences to contribute to the team's shared knowledge base, assisting in onboarding and training of new team members
• Support fellow Language Managers during peak periods or in their absence, ensuring uninterrupted delivery of services
• Collaborate in preparing regular reports and reviews, providing data and insights from the Japanese program to inform wider team strategy
• Actively participate in continuous process improvement within the Localization Team