Logistics Coordinator

Summary

Join 20four7VA as a Logistics Coordinator VA and support an eCommerce business. This Junior to Senior level role requires 15 hours per week, Monday-Friday, from 10 AM to 1 PM CST. You will manage pending claims, strategize shipments, implement new tracking software, collaborate with customer service, and manage shipping invoices. The position requires Shopify knowledge. 20four7VA offers competitive rates, weekly payments, annual rate increases, paid time off, paid holidays, free training, and a supportive community.

Requirements

• Shopify knowledge
• English language proficiency
• Minimum 15 hours per week availability
• Availability to work Monday-Friday, 10 AM to 1 PM CST

Responsibilities

• File and manage pending claims to ensure timely resolutions
• Strategize shipments in collaboration with the logistics team to enhance customer satisfaction
• Assist in onboarding and implementing new tracking software for improved customer experience
• Collaborate with customer service teams to identify, prevent, and resolve errors efficiently
• Review, organize, and manage shipping invoices to maintain accurate records

Benefits

• Competitive rates
• Weekly payments
• Annual rate increase (based on performance)
• Paid time off
• Paid holidays
• Free training and upskilling
• Constant support and guidance from managers and mentors
• Clear schedules and guidelines
• A vibrant community always ready to support you