Remote Logistics Coordinator

Summary

Join E2open as a Logistics Coordinator and play a critical role in the customer's supply chain, providing logistics services from beginning to end, managing appointment scheduling, tracking execution of loads, and troubleshooting issues. This is an important operations position within the Business Process Outsourcing (BPO) portfolio.

Requirements

• Bachelor’s Degree (Supply Chain Management or related field) or 2+ years relevant and equivalent experience
• Experience with supply chain software (E2open's portfolio suite or JDA, SAP, Oracle, Mercury Gate, Pinc, etc.)
• Experience with transportation across all modes, HOS regulations, equipment constraints, etc
• Advanced computer skills, including full proficiency with Microsoft Office Suite

Responsibilities

• Responsible for providing logistics services for customers from beginning to end of the customers' supply chain operation
• Understand customer business requirements to inform the building and planning of loads (i.e. mode selection, multi-stop ordering, etc.)
• Select and route tenders to carriers defined by routing guide(s)
• Ensure coverage for all loads ahead of relevant milestones
• Manage appointment scheduling requirements relative to delivery plan to optimize the highest levels of service at the lowest landed cost
• Track execution of loads against relevant milestones to: Identify any risks to successful delivery, Offer solutions or recommendations to all known risks, Keep all relevant stakeholders informed with status updates
• Proactively interact with chosen carriers so that they have required information to ensure unimpeded transportation process for customer or to minimize delays of deliverables (i.e. actual arrival and departure times, PODs, etc.)
• Within the scope of customer specific SOPs, review, assess, make decisions to execute accessorial charge requests for approval or denial within an obligatory payment window
• Responsible for approving, denying, and/or reconciling costs relative to specific shipments
• Troubleshoot, recommend and implement solutions for customers
• Analyze service and cost implications to inform critical decisions made while building optimal load sequences and managing exceptions; including but not limited to rate negotiation, approvals, and carrier selection in spot-market workflows
• Team members must understand market conditions and effectively negotiate transactional load costs while staying within tolerance to market variance, and customer budgeted cost per unit (e.g. cost/lbs.)
• Responsible for significant levels of freight spend and decisions impacting freight cost for customers
• Proactively monitor status (and recommend steps for improvement) of KPIs including: On-time performance, Tender acceptance, Routing guide compliance

Benefits

• Health Insurance: EPS Pacifico Plan 2 100% covered
• Indetermined Employment
• Company Bonus Program
• Referral program
• Training programs