Summary
Join Fox Logistics as an entry-level team member and play a crucial role in ensuring on-time delivery of shipments. You will be responsible for tracking and tracing shipments, providing updates to internal and external stakeholders, and communicating with drivers and carriers. This fast-paced role requires excellent communication, multitasking, and problem-solving skills. Fox Logistics offers a competitive salary, remote work, paid time off, team-building events, and equipment. The company boasts consecutive years on Inc. Magazine's list of fastest-growing companies and is recognized as one of the best workplaces in America. This is an opportunity to contribute to a dynamic and growing organization.
Requirements
- Possess excellent verbal and written communication skills
- Have upper-intermediate or higher level of English
- Be a quick learner with a strong ability to multitask
- Have acute attention to detail
- Possess an entrepreneurial spirit
- Be accountable, direct, and confident in personality with a desire to strive to get better
- Have superior problem-solving and analytical skills
Responsibilities
- Proactively and diligently practice on-time tracking and tracing for all shipments in transit
- Provide relevant and accurate tracking updates to internal team members
- Continuously maintain internal and external platforms with updated shipment details as required
- Communicate with drivers and carriers load requirements and details to ensure a flawless shipment lifecycle from dispatching to delivery
- Field any and all inquiries from customers and/or carriers regarding the status of a specific shipment
- Escalate notification of any issues involving the shipment to the appropriate internal contacts
- Focus on providing best-in-class service to the customers of Fox Logistics through dedicated execution of your tasks
- Be accountable for operational duties in support of internal sales team members to contribute to the continued growth of the business
Benefits
- Competitive Salary in USD
- Remote mode of work
- 10+ business days of paid time off
- Team building and corporate events
- Equipment provided
- A supportive team
- Remote eligibility