Logistics Executive

Summary

Join Nivoda, a rapidly growing B2B marketplace in the global jewelry industry, as a Logistics Executive. This remote position (6 PM to 3 AM IST) requires 1-3 years of experience in logistics or operations, preferably in international shipping. You will be responsible for shipment tracking and coordination, customs and documentation handling, vendor management, and cross-functional coordination with teams in Europe and the US. The ideal candidate possesses strong problem-solving skills, excellent communication, and proficiency in MS Excel and Google Sheets. Nivoda offers a dynamic work environment, international exposure, ample growth opportunities, and unlimited paid leave.

Requirements

• 1–2 years of experience in logistics or operations, preferably in an international shipping environment
• Working knowledge of courier platforms (FedEx, DHL, UPS) and international shipping procedures
• Strong problem-solving skills, especially for customs clearance and shipping delays
• Excellent communication skills, with fluency in English (written & spoken)
• Proficiency in MS Excel, Google Sheets, and shipment tracking tools

Responsibilities

• Shipment Tracking & Coordination
• Monitor and track daily international and local shipments across Europe and the US
• Ensure timely and accurate delivery updates to relevant stakeholders
• Coordinate pickup and delivery schedules with logistics partners and warehouses
• Customs & Documentation
• Handle and resolve customs-related issues for import/export shipments
• Ensure compliance with international shipping regulations and documentation requirements
• Liaise with customs brokers and freight forwarders when required
• Vendor Management
• Coordinate daily with logistics service providers such as FedEx, DHL, UPS, and others
• Build and maintain strong relationships with courier partners to ensure service quality
• Track service provider performance and flag delays or service issues
• Cross-Functional Coordination
• Work closely with Europe and US office teams to manage incoming supplier shipments
• Align with internal teams (Operations, Customer Support, etc.) for shipping needs and exceptions handling
• Assist in preparing reports and data related to shipments and logistics performance

Preferred Qualifications

• Familiarity with customs clearance processes in the EU and US
• Experience coordinating with global teams or remote offices
• Detail-oriented and highly organized
• Proactive and able to work independently under pressure
• Customer-first mindset with the ability to prioritize multiple shipments
• Strong team player with a collaborative approach

Benefits

• Dynamic working environment in a extremely fast-growing company
• Work in an international environment
• Ample experience to grow and learn
• A great company culture
• Unlimited Paid leaves