M365 Change Management Consultant

Summary

Join the Quisitive team as an M365 Organizational Change Management Consultant to drive solutions around people and processes that will transform a customer's business and make a significant impact on collaboration and productivity.

Responsibilities

• Assess a client’s current state and understand the baseline of change needs
• Complete change management assessments, identify key stakeholders, and work closely with sponsors in defining project/initiative goals and success criteria
• Partner with clients, project managers and technologist in creating recommendations/solutions for change and implementing agreed upon solutions based on Microsoft and Quisitive best practices
• Design and deliver change management solutions based on potential need for communications, employee development, training, and governance
• Apply a structured methodology and lead change management activities within the defined scope of the project SOW
• Design and facilitate Change Management Workshops created to help organizations understand how Microsoft tools can be successfully configured/rolled out so that business meets/exceeds defined goals
• Provide insight into new opportunities with the client based on knowledge learned during the engagement
• Sponsorship Development
• Manager and Supervisor Coaching
• Employee Development
• Organizational Development
• Resistance Assessment and Management
• Process (governance) Documentation, Development and Refinement
• Creation of Early Adopter and/or Champions Programs
• Partner with internal project manager and technicians in developing solid solutions to achieve success
• Lead Organizational Change Management (OCM) aspects of a project to include: Mapping milestones and tasks for project completion Advising project change and reasoning, if needed Leading Organizational Change Management workstream for self and sometimes OCM project team (larger projects)
• Work with internal management to ensure project health regarding OCM efforts
• Communicate openly and honestly
• Listen and engage others with respect
• Build healthy relationships
• Work with people with a vast range of interests, capabilities, and personality
• Hold oneself accountable for own actions
• Lead self or small OCM project teams to achieve desired success
• Work well as an individual, as well as be a productive team member
• Work with integrity at all times