Manager I, Sales Operations

Summary

Join Tarsus Pharmaceuticals as their Sales Operations Manager, Incentive Compensation! Reporting to the Director of Sales Operations, you will be responsible for developing and administering the sales team's incentive compensation program. Key responsibilities include collaborating with various departments to create motivating incentive plans, managing plan administration and payouts, ensuring data accuracy, and resolving sales inquiries. This role requires a Bachelor's degree, relevant experience in healthcare/pharma, and strong technical skills. The position offers a flexible hybrid or remote work environment, competitive base pay ($93,700 - $131,300), bonus, stock equity, and comprehensive benefits including health, dental, vision, and generous paid time off.

Requirements

• Bachelor’s degree in business, science or quantitative discipline
• 2-3+ years relevant experience in healthcare/pharma
• 2-3+ years of experience working with commercial data in the healthcare/pharma industry
• Experience leveraging data warehouse, data aggregation and commercial systems
• Strong organizational skills, great attention to detail and the ability to multi-task
• Demonstrated ability to work systematically and with high efficiency, achieving the relevant results on time and at a high standard

Responsibilities

• Work with Sales Operations Director, Sales Leadership, and vendor partners to drive the creation of fair, accurate and motivating incentive plans, goals, awards and contests aligned with corporate objectives
• Work with HR, Finance, Legal and Compliance (and other functions as needed) to continue to ensure that the IC Plan is in accordance with corporate policies and procedures
• Manage overall IC plan administration and payouts in a timely manner
• Manage and maintain timely and accurate delivery of IC plans, reports, schedules, and visuals
• Investigate, respond, and resolve field sales inquiries related to sales data, crediting, adjustments, and ensures resolution is communicated and/or implemented in all systems and reports
• Ensure data accuracy, troubleshoot, and proactively identify and resolve data challenges for IC calculations
• Creates and maintains business process documents for incentive compensation administration and sales data analytics
• Supports on territory alignments and call plan lists
• Assists analytics team and leadership in evaluating sales productivity and performance
• Assists sales operations team in ensuring data integrity through testing and validation of customer data in the CRM and shipment data via the data warehouse

Preferred Qualifications

• Ophthalmic and/or biopharma launch experience
• Familiarity with IQVIA, Symphony and other syndicated data sets
• Excellent technical skills with CRM platform like Veeva and data visualization tools like Tableau; advanced knowledge of Excel and PowerPoint
• Familiarity with master data management and data warehousing concepts

Benefits

• The position can be based on-site or remotely. If based on-site, we provide a flexible hybrid work environment
• The expected base pay range for this position is $93,700 - $131,300 plus bonus, stock equity, and comprehensive benefits
• Our benefits include health, dental and vision insurance benefits to ensure your well-being
• We believe in work-life balance and offer generous paid time off, including vacation, holidays, and personal days
• Some travel may be required – less than 20%