Manager, Inside Sales

Summary

Join Natera as an Inside Sales Manager, a senior-level commercial role leading the Inside Sales Team. Develop and execute inside sales strategies to support the outside sales team and grow the customer base. Oversee daily team activities, provide coaching, and drive team members toward goals. Collaborate with marketing and sales teams on call campaigns and develop new product scripts. Maintain and develop inside sales processes and create performance reports. Present quarterly analyses to senior management and influence stakeholders to remove obstacles and support team goals. The position requires a Bachelor’s degree, 2+ years of inside sales management experience, and proficiency in Microsoft software and sales automation tools.

Requirements

• Bachelor’s degree from an accredited institution required
• 2+ years of inside sales management experience
• 2+ year of sales experience Computer proficient in Microsoft software applications (Word, Excel, PowerPoint) and proficiency with Sales Automation tools
• Sales coaching and strong relationship building skills
• Possesses excellent oral communication/interpersonal skills
• Ability to develop and grow customer relationships to secure future and recurring business
• Must be able to drive sales growth and achieve team goals
• Enthusiasm for working with a professional selling team

Responsibilities

• Oversee daily activities performed by the Inside Sales Team and support all escalations, driving each member toward expected weekly, monthly and quarterly goals through regular coaching and 1:1's
• Collaborate with Marketing and Sales teams to develop and execute on quarterly call campaigns
• Coordinates budgets, organizing and implementing sales strategies, and is responsible for achieving overall sales objectives
• In conjunction with marketing and sales management, develop new product scripts and advanced qualifying questions for call campaigns
• Maintain and develop Inside Sales processes, lead generation, and quarterly project planning, to establish an approach for successful solution selling
• Develop and publish weekly/monthly performance dashboard reports for each Inside Sales Representative utilizing data captured through CRM module activity details and call metrics
• Prepare and present quarterly analysis to Senior Management on Inside Sales Team activities related to bookings, lead generation, meeting and quote opportunities
• Create monthly project summary to share with stakeholders, providing project details such as project overview, starts/end dates, number of sites to call, and setting appropriate metrics to evaluate results
• Influence internal and external stakeholders, such as members within Sales Administration Management, C-level, and Marketing, to help remove obstacles and support goal achievement of the Inside Sales Team

Benefits

• Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents
• Natera employees and their immediate families receive free testing in addition to fertility care benefits
• Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more
• We also offer a generous employee referral program!