Harbor.ai is hiring a
Manager Legal Technology & Operations, Contract Lifecycle Management in Worldwide

Summary

Harbor is hiring a Manager/Sr. Manager to join their dynamic Legal Technology & Operations – Contract Lifecycle Management (CLM) team. The candidate will lead or co-lead CLM technology projects and initiatives, overseeing the completion of deliverables and commitments while embodying Harbor values. Their primary focus is on CLM readiness and technology planning.

Requirements

• 5+ years of relevant experience in the legal or consulting industry (e.g., in-house legal department, law firm, legal software provider, consulting firm)
• 5+ years of experience in legal technology assessments, requirements gathering, system design, configuration, implementation, testing, and deployment, with proven experience implementing CLM tools
• 5+ years of experience in a customer facing role delivering projects and overseeing other resources to the completion of their tasks
• Demonstrated knowledge of, and experience in the following areas of focus: IT implementation methodologies, eliciting requirements from requirements owners, IT Project management, use cases for contract management and AI solutions, configuration of industry leading CLM solutions, integration and migration requirements gathering and methodology
• Experience leading technology implementation projects across workstreams and through all stages of a project lifecycle
• Proven track record of successful project implementations and development of junior talent
• Excellent communication and storytelling skills (written and spoken)
• Exceptional analytical, problem solving and research skills; proficient in process and data mapping
• Confidence and professionalism during client interactions, demonstrating sound judgement and attitude when interacting with client and internal stakeholders
• Able to ideate and create client deliverables with minimal oversight from senior leadership
• Proven ability to develop and maintain relationships with peers, software vendors, other suppliers, management, and client contacts
• Positive, enthusiastic attitude and an entrepreneurial spirit
• Eagerness to quickly learn and develop new subject matter expertise and business skills
• Demonstrates accountability and commitment
• Strong organizational skills and an ability to prioritize tasks
• Maintains high standards for work product with keen attention to detail
• Advanced computer skills (primarily Excel, Word, PowerPoint, and Visio); familiarity with use of Outlook, Teams, and SharePoint as collaboration tools
• Have permanent US work authorization

Responsibilities

• Leverage subject matter expertise to assess contracting processes & technology to provide objective guidance and recommendations on solutions to implement in support of client system evaluation processes
• Serve as the lead project manager for implementation projects, including creating and maintaining project schedules and work/staffing plans, managing the project budget and scope, forecasting resourcing, providing routine status updates, scheduling workshops, and managing client billables and invoicing
• Facilitate workshops with client stakeholders to gather, document, and prioritize business and technical requirements; provide subject matter expertise on industry best practices and tool capabilities
• Advise clients on how to best integrate their existing technologies together to enhance their overarching legal operations function; design technology-enabled processes and system integrations to create innovative yet practical solution frameworks
• Directly contribute to and oversee all process mapping, data analysis, drafting of project deliverables, and configuration of solutions
• Support system configuration and testing to ensure solution setup meets design specifications and customer business process goals
• Map data between any source system(s) and/or data repositories and the new technology solution; support migration and migration validation processes
• Define and orchestrate the change management strategy and effort needed to ensure enduring change, strong user adoption, and a seamless implementation experience
• Develop training curriculum and materials, as well as lead end-user and system administration training in partnership with technology providers