Manager of Revenue Operations

Summary

Join Longbow Advantage, a warehousing strategy company, as their Manager of Revenue Operations! This remote, Canada-based role leads and optimizes GTM operations across Sales, Marketing, and Customer Success. You will oversee operational infrastructure, optimize revenue processes, manage data-driven insights, and create scalable solutions. The ideal candidate is a strategic thinker with hands-on experience in a high-growth environment. Responsibilities include revenue strategy and planning, operational excellence, data analysis, technology management, cross-functional collaboration, team development, and enablement. Longbow offers a supportive work environment, work-life balance, competitive salary, and excellent benefits.

Requirements

• 5+ years of experience in Revenue Operations, Sales Operations, or equivalent roles in SaaS, technology or consulting environment
• At least 3 years experience building and scaling sales operations functions
• Strong strategic thinking skills with a deep analytical mindset, capable of translating complex data into clear, actionable insights
• Expertise in CRM platforms (e.g., Hubspot, Salesforce), marketing automation tools, customer success systems, and BI tools ((e.g., Tableau, Power BI), and other sales tech stack components. Strong Excel and data modeling skills
• Demonstrated success designing and optimizing processes across the revenue lifecycle while maintaining a strong customer-centric approach
• Ability to lead cross-functional initiatives, influence at all levels, and communicate effectively with executive leadership
• A proactive problem-solver who thrives in a fast-paced, dynamic environment and is passionate about continuous improvement and scaling

Responsibilities

• Collaborate with GTM Leadership to define and execute revenue growth strategies
• Develop and manage territory, quota and compensation frameworks
• Lead annual and quarterly planning to optimize GTM efficiency and revenue attainment
• Drive continuous improvement across the full revenue funnel – from lead generation and sales to customer onboarding, retention and expansion
• Identify and implement best practices that reduce friction, improve productivity and enhance customer experience
• Create scalable systems and processes to support growth across the entire customer lifecycle
• Own analytics and reporting across Sales, Marketing & Customer Success
• Develop dashboards and KPIs to provide full-funnel visibility (e.g. MQL to SQL conversion, sales pipeline health, churn rates, upsell opportunities)
• Deliver actionable insights to executive leadership for strategic decision-making
• Manage the GTM tech stack, including CRM (e.g. HubSpot, Dealhub, etc.) marketing automation, customer success platforms, and analytics tools
• Ensure seamless integration, data integrity and user adoption
• Evaluate and implement new technologies that enhance operational efficiency and data visibility
• Act as operational glue between Sales, Marketing, Customer Success, Product & Finance
• Ensure alignment on key initiatives such as lead management, product launches, client onboarding and revenue expansion efforts
• Facilitate smooth information flow and collaboration to maximize revenue generation
• Partner with GTM team to design onboarding programs and continuous training for GTM teams
• Develop and maintain playbooks, sales tools, competitive intelligence, and lifecycle enablement
• Build and mentor a high-performing Revenue Operations team
• Foster a culture of collaboration, innovation, data-driven decision-making, and continuous improvement

Benefits

• Supportive work environment
• Work/life balance
• Competitive Salary
• 4-weeks of paid vacation
• 6 paid sick days, 2 paid personal days per year
• Excellent health and dental benefits, eligible as of your first day!
• Group RRSP/401k Matching
• Work from Home