Salsify is hiring a
Manager, People Operations, Remote - Portugal

Summary

The job description is for a Manager of People Operations role at Salsify, a company specializing in commerce infrastructure. The role involves managing a global PX Operations team and overseeing various HR functions such as payroll, benefits administration, employee records management, HR systems, and employee inquiries. The position is based in Portugal and offers competitive salary, equity, unlimited vacation, medical, dental, and vision insurance, life plan, meal allowance, referral bonuses, and the opportunity to work remotely.

Requirements

• Extensive knowledge of global HR operations, preferably the US and within several EMEA countries including Portugal
• Experience in managing small teams with big impact
• Building and scaling processes is no secret to you
• You have very strong written and verbal communication skills
• Fluency in English is a must: you will be collaborating with your manager and other leaders based in the US
• Demonstrated project management and leadership skills: ability to multi-task in a fast-paced environment and to prioritize accordingly
• Excellent organization and problem solving skills with attention to detail and completeness
• Ability to work independently & in a team environment
• Ability to work collaboratively across an organization: you are a team player with well-developed interpersonal and communication skills
• Ability to protect confidential and proprietary information, setting professional boundaries as needed

Responsibilities

• Lead, mentor, and develop the PX Operations team, fostering a culture of excellence and continuous improvement
• Set performance goals and objectives for the team, conduct regular performance reviews, and provide constructive feedback
• Ensure adequate staffing levels and manage team workload to meet service delivery standards
• Oversee the delivery of global HR services, including the candidate experience, new hire set-up and onboarding, payroll processing, benefits administration, employee records management, immigration and mobility, and general support to all HR domains
• Ensure all HR transactions are processed accurately, timely, and in compliance with company policies and legal requirements
• Develop and implement standard operating procedures (SOPs) to ensure consistency and efficiency in service delivery
• Participate in cross-functional PX project
• Identify opportunities for process improvements and efficiencies within PX
• Lead and manage HR projects aimed at enhancing service delivery, including the implementation of new HR technologies and systems
• Monitor and analyze service delivery metrics and KPIs to ensure high levels of performance and customer satisfaction

Benefits

• Competitive Salary
• Equity
• Unlimited Vacation
• Medical, Dental and Vision Insurance (Multicare)
• Life Plan
• Meal Allowance
• Referral Bonuses