Q4 is hiring a
Senior Sales Operations Manager

Summary

The Senior Sales Operations Manager will be a key member of the Revenue and Business Operations Team at Q4 Inc., helping increase productivity and driving ARR growth. The role involves developing operational reports, managing data integrity, applying quantitative analysis, initiating process automation, and supporting ongoing alignment and troubleshooting of data flows.

Requirements

• 3+ years experience working in Revenue, Sales or Business Operations
• Skilled in stakeholder engagement and coordination across diverse business units
• Deep operational knowledge of various business systems including Salesforce, CPQ, Google Workspace, Salesloft, MetaBase, etc
• Proficient in GSheets/Excel/spreadsheets for data organization and interpretation to support business programs
• Expertise in mapping processes and systems to align with end-to-end customer journey
• Experience driving change within Sales teams, utilizing platforms like Salesforce and Salesloft
• Proficient in defining key metrics, developing reporting programs, and tracking analytics
• Strong project management skills, PMP designation is an asset
• Adaptable and collaborative team player with strong leadership skills
• Exceptional technical writing and communication skills
• Analytical problem-solver with attention to detail
• Comfortable working in fast-paced environments, occasionally outside regular hours

Responsibilities

• Developing and providing operational and strategic reports and analyses to enable Sales leaders to execute business objectives successfully
• Managing data integrity and ensuring data integration and collaboration between cross-functional teams (Sales, Marketing, IT, Finance, HR, Customer Success)
• Applying quantitative analysis and data visualization to tell the story behind the numbers
• Being the operational link cross-functionally for ongoing operations of pipeline & booking management, forecasting, and performance management
• Initiating and leading process automation and optimization projects, from identifying opportunities to synchronizing IT and Operations efforts in designing and implementing solutions
• Developing and maintaining operational measurements and metrics to identify sales performance issues and provide the frame for developing corrective action plans
• Supporting ongoing alignment and troubleshooting of data flows and operational issues while demonstrating excellent communication skills and being a problem solver
• Implementing data analytics of our current sales practices and performance, with a focus on identifying, developing, and implementing operational improvements to drive results

Benefits

• Health, wellness & lifestyle benefits to balance your heart, mind, and body
• Pension matching incentives to support your financial health
• Flexible paid time off so you can truly recharge and enjoy life
• Choose your home, one of our trendy offices, or mix it up with our flexible working environment
• Virtual team building and socials, keeping people connected is important to us
• A fantastic culture to top it all off!