Manager, Renewals

Summary

Join Wiz, a rapidly growing cloud security company, as a Manager, Renewals to lead and mentor a team focused on customer retention and expansion in the East region of the United States. You will be responsible for achieving revenue goals, managing renewal risk, and collaborating with sales and customer success teams. The ideal candidate possesses strong business acumen, excellent communication skills, and a customer-first approach. This role requires 7+ years of experience in a customer-facing revenue-focused role and 3+ years of management experience leading a renewals team. The position offers a competitive benefits package, including health insurance, retirement plan, paid time off, and more.

Requirements

• 7+ years of experience as a Renewal Manager, Account Manager, Customer Success Manager or related customer facing revenue focused role
• 3+ years of management experience leading a Renewals team
• Proven track record of mentoring and managing high-performing revenue teams
• Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization
• Deep understanding of Security SaaS offerings and pricing models and ability to learn Wiz's offerings and pricing with agility

Responsibilities

• Lead, mentor, and motivate a team of Renewal Managers. Provide the team with tactical and strategic guidance to ensure delivery of exceptional service and retention strategies to customers in your region
• Achieve or exceed quarterly revenue goals, tied to retention, growth and term extension of existing customer contracts
• Maintain and report an accurate weekly forecast of renewals within region while collaborating with sales peers
• Work with sales leaders to drive sales through optimizing processes, training of team, and development of a culture of collaboration, learning, and success
• Identify and activate strategies to proactively reduce renewal risk within region
• Collaborate effectively cross functionality with key teams including Deal Desk, Legal and Operations
• Act as an escalation point for team around at risk or complex deals

Benefits

• Medical, dental and vision insurance
• Home Office Setup reimbursement
• Flexible Spending Accounts
• Monthly Connectivity reimbursement
• Employee Assistance Program (EAP)
• Short- and Long-term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan (with employer match)
• Flexible paid time off + 11 paid holidays
• Paid leave programs, including parental, pregnancy health, medical and bereavement leave