Manager, Revenue Operations

Summary

Join Ontra, a global leader in AI legal tech, as a Manager, Revenue Operations! Drive strategic process improvements, design scalable workflows, and optimize our sales tech stack. Collaborate with cross-functional teams, manage multiple projects, and support sales reps and managers. Leverage your expertise in Salesforce and other sales tools to enhance efficiency and productivity. This role requires 4-7 years of experience, including 2+ years of people management, and strong communication and project management skills. Ontra offers a remote-first work environment with various benefits, including paid time off, parental leave, retirement contributions, and professional development opportunities.

Requirements

• Experience: 4-7 years of experience with a thorough understanding of GTM principles, including 2+ years of people management experience
• Communication and Collaboration: Strong ability to communicate effectively and work collaboratively with cross-functional teams
• Project Management: Demonstrated skills in project management, capable of managing multiple projects and workflows, ensuring efficient handling and timely completion of tasks

Responsibilities

• Process Optimization: Design and manage scalable sales processes that align with the GTM strategy; identify and improve inefficiencies in current workflows
• Tech Stack Management: Configure, customize, and administer key sales tools to support GTM workflows; ensure seamless data integration and accuracy
• Technical Execution: Translate business requirements into system design; manage technical projects and collaborate with teams to implement new tools
• Collaboration: Partner with Sales Leadership for insights on tooling; align systems and data flows with cross-functional stakeholders for cohesive operations
• Stakeholder Support: Assist sales reps and managers with system issues and best practices; facilitate problem resolution and process adherence
• AI Opportunity Evaluation: Identify AI use cases within the current tech stack to enhance efficiency and productivity through innovative solutions

Preferred Qualifications

• Dynamic Environment: Preferably experienced in high-growth, dynamic environments, indicating adaptability and quick learning
• Technical Proficiency: Skilled in using Salesforce, particularly the backend; familiarity with Outreach, Snowflake, and Sigma is preferred for effective revenue operations management

Benefits

• Remote-first working policy, with office hubs in SF, NYC, Santa Barbara, and London
• Twice yearly team offsites for in-person collaboration
• Paid flexible time off policy
• Paid parental leave and benefits
• Employer-supported retirement contributions, varying by country
• Monthly phone and internet reimbursement
• Company-sponsored LinkedIn Learning accounts, department budgets for professional development, and robust onboarding program
• Various options for medical, dental, and vision insurance