Loop Returns is hiring a
Manager, Sales Development

Summary

The job description is for a Sales Team role at Loop, a fast-growing company that aims to provide revenue and stability while evolving with the market. The role involves managing SDRs, developing sales strategies, and maintaining a deep understanding of the marketspace. The candidate should have 3+ years of experience in B2B SaaS Sales, preferably with experience in Shopify, ecommerce, or the post-purchase ecosystem.

Requirements

• 3+ years of experience in B2B SaaS Sales
• You’ve directly managed Sales Development Representatives for at least 1 year and can speak to how you’ve made an impact on their careers
• You’ve worked at a startup company (or a few) and know what it means to make it through the various stages of rapid growth
• Experience recruiting, hiring, and developing high-performing teams and leading them through continuous change as the day-to-day operating environment evolves in order to scale
• Have an attitude that truly nothing is “not your job.” You should feel excited by the need to act like an owner to solve problems and dig in, wherever needed
• You have a collaborative work style and have created exceptional partnerships with your peers in Sales and Marketing as well as with other internal and external stakeholders, and quickly became one of their favorite people to work with

Responsibilities

• Hire, train, and develop Sales Development Representatives (SDRs)
• Create an energetic sales environment every day for your team by celebrating success and failure, always with a focus on what to learn and how to improve
• Develop and maintain a deep understanding of our marketspace, its players, our buyers and their pain points, our platform and the impact it has on the merchants we serve
• Develop and execute on effective pipeline campaigns with close alignment with Account Executives and Marketing
• Actively monitor SDR and group data and measurements – both leading performance indicators and results – to proactively identify opportunities for individual SDR and team improvement and to continuously achieve top performance
• Solicit and provide timely feedback to peers and leadership in Sales, Marketing, and Partners
• Embrace and drive adoption of Loop’s standard selling framework and underlying processes and toolset
• Conduct retrospectives on monthly and quarterly SDR performance, and perform root cause analysis when results are inconsistent with expectations
• Act decisively with transparency, and make decisions through the lens of Loop’s core values

Preferred Qualifications

If you have experience working with Shopify, ecommerce, and/or the post-purchase ecosystem, that is a huge plus for us!

Benefits

• Medical, dental, and vision insurance
• Flexible PTO
• Company holidays
• Sick & safe leave
• Parental leave
• 401k
• Monthly wellness benefit
• Home workstation benefit
• Phone/internet benefit
• Equity